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I am not sure what a reasonable attitude would be, I was just give my two
cents. I was looking to cash in on a good deal (no make that great deal) and
I am just disappointed it didn't come through. I think that is within my
rights.
I know at this point that I will not buy from this site because what
they have isn't all that great. I also know that if I were given an option
or benefit that exceeded my expectations I would probably be submitting
another big order. Who wins? I don't know. But I do know I feel better
ranting just a bit.
Take care.
-Nick
Mike Stanley wrote in message ...
> Nick Goetz <ngoetz@iquest.net> wrote:
> > I agree the lawyer route is defiantly not the way to go.
> >
> > However, if they admittedly made the mistake, meaning they were not hacked
> > of screwed by a disgruntled employee, they should have offered a more
> > generous compensation. Ten percent off of a sale isn't worth its weight in
> > shipping. Even 20 or 50% would have made the error more forgivable.
> >
> > -Nick
> > (a not so impressed would be consumer)
>
> That's an unreasonable attitude, imo. Their prices already seem
> pretty good, especially considering they're offering sets that can't
> be found easily elsewhere. 10% off in addition to those pretty good
> prices seems like more than fair - in fact it might be approaching
> their cost, who knows?
>
> Don't get me wrong, I love to get things as cheaply as possible, but
> the reality is they made a _mistake_ but they're still a business
> and they still need to make _profit_ to stay in business. They
> won't stay in business long by adopting a policy of taking a loss to
> make customers happy, especially when those customers are probably
> never going to shop there at regular price anyway.
>
> Be honest - how many of you guys would have hopped on these sets at
> their posted prices now? Probably not many. So what would be the
> point in sucking up to you (for something that cost you nothing
> other than a little time) just to beg you to make what very well
> could be your only purchase there in the next year?
>
> That being said, I'll readily admit that I shop mainly for the good
> deal. Regular price doesn't interest me, nor does 10, 20, 30, or
> even 40 percent off. So maybe I'm playing the role of the pot here,
> calling the kettle black...
>
> --
> The parts you want and nothing else?
> http://jaba.dtrh.com/ - Just Another Brick Auction
> Why pay eBay? Run your own LEGO auctions for free!
> http://www.guarded-inn.com/bricks/
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