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Subject:	Re: e-commerce (was Technic shuttle etc)
Newsgroups:	lugnet.loc.uk, lugnet.market.shopping
Date:	Tue, 30 Nov 1999 17:52:39 GMT
Viewed:	1231 times

Nick Goetz <ngoetz@iquest.net> wrote: > I agree the lawyer route is defiantly not the way to go. > > However, if they admittedly made the mistake, meaning they were not hacked > of screwed by a disgruntled employee, they should have offered a more > generous compensation. Ten percent off of a sale isn't worth its weight in > shipping. Even 20 or 50% would have made the error more forgivable. > > -Nick > (a not so impressed would be consumer) That's an unreasonable attitude, imo. Their prices already seem pretty good, especially considering they're offering sets that can't be found easily elsewhere. 10% off in addition to those pretty good prices seems like more than fair - in fact it might be approaching their cost, who knows? Don't get me wrong, I love to get things as cheaply as possible, but the reality is they made a _mistake_ but they're still a business and they still need to make _profit_ to stay in business. They won't stay in business long by adopting a policy of taking a loss to make customers happy, especially when those customers are probably never going to shop there at regular price anyway. Be honest - how many of you guys would have hopped on these sets at their posted prices now? Probably not many. So what would be the point in sucking up to you (for something that cost you nothing other than a little time) just to beg you to make what very well could be your only purchase there in the next year? That being said, I'll readily admit that I shop mainly for the good deal. Regular price doesn't interest me, nor does 10, 20, 30, or even 40 percent off. So maybe I'm playing the role of the pot here, calling the kettle black... -- The parts you want and nothing else? http://jaba.dtrh.com/ - Just Another Brick Auction Why pay eBay? Run your own LEGO auctions for free! http://www.guarded-inn.com/bricks/

Message has 2 Replies:

		Re: e-commerce (was Technic shuttle etc)
(...) I agree, especially because the original posting said something similar to "This site has made an error - act quick and get 8480 for £4!!" Everyone who responded to that and placed an order was, IMO, trying their luck. Sometimes you lose, (...) (25 years ago, 30-Nov-99, to lugnet.loc.uk, lugnet.market.shopping)

		Re: e-commerce (was Technic shuttle etc)
I am not sure what a reasonable attitude would be, I was just give my two cents. I was looking to cash in on a good deal (no make that great deal) and I am just disappointed it didn't come through. I think that is within my rights. I know at this (...) (25 years ago, 30-Nov-99, to lugnet.loc.uk, lugnet.market.shopping)

Message is in Reply To:

		Re: e-commerce (was Technic shuttle etc)
I agree the lawyer route is defiantly not the way to go. However, if they admittedly made the mistake, meaning they were not hacked of screwed by a disgruntled employee, they should have offered a more generous compensation. Ten percent off of a (...) (25 years ago, 30-Nov-99, to lugnet.loc.uk, lugnet.market.shopping)

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