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Hello Jeff,
I sold quite a few "small packet" worldwide.
I had the same experience with some PO but the rule is to follow the booklet
rules! That's it! There is 4 employees in my local PO and I know that with 2
of'em, I can go back home with my parcel.
I suggest you to find an other PO close by, where they are "looser" or more
friendly. This is very confusing anyway, because they have a "packeteer"
which allows only small packets and theire is the Dimentionnal Weight so
according to some employees, they go with the more expensive one!
But according to CanadaPost when I called they told me to go by the booklet.
Good luck Jeff and I'm sure that you will find a friendly employee.
BTW, I NEVER had a SP returned.
Jean-Marc (Greetings to northern NB)
In lugnet.loc.ca, Jeff Jardine writes:
> Hi Canucks,
> I had a heated discussion with some Canada Post employees today about their
> definition of a "Small Parcel." Here are their specifications:
>
> http://www.canadapost.ca/personal/offerings/small_packets/int/about_specifications-e.asp
>
> The same info is in their "Postal Prices" brochure.
>
> I tried sending a 37cm x 26cm x 26cm, 1.22kg package to Europe. They
> calculated the minimum density weight of 4kg and wanted to charge me 4kg
> rate, which would have been 3 times as much as the rate for a "small package."
>
> I ship MISB sets, so I am intimately familiar with calculating the MDW and
> using it to find the international shipping rate. BUT, their definition of
> a small package makes no mention of using the MDW to determine whether a
> package qualifies as "small."
>
> My local post office refused to ship my package for the small package rate,
> so I left and called the Canada Post toll free number. The service rep
> agreed with me; she said I should only pay the "small package" rate. So, I
> went to another postal outlet where I received the same treatment as the
> first outlet. After much debate, they agreed to charge me the small package
> rate, but told me that I can expect it to be returned.
>
> So, either Canada Post's info on their website and in their price brochure
> is incomplete, or their local employees are not up to snuff on precisely how
> to determine when a parcel is a "small package." Has anyone else gone
> through this rigmarole?
>
> Jeff J
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Message is in Reply To:
 | | International "Small Parcel" rate
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| Hi Canucks, I had a heated discussion with some Canada Post employees today about their definition of a "Small Parcel." Here are their specifications: (URL) same info is in their "Postal Prices" brochure. I tried sending a 37cm x 26cm x 26cm, 1.22kg (...) (22 years ago, 24-Jul-02, to lugnet.loc.ca, lugnet.market.shipping)
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