Subject:
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Re: Set wanted [6465] and reason (and LA does NOT win friends here)
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Newsgroups:
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lugnet.loc.au, lugnet.org.au
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Date:
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Sat, 4 Nov 2000 13:25:42 GMT
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Viewed:
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2981 times
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In lugnet.loc.au, Benjamin Whytcross writes:
> I was up at my local toyworld this morning to check on the status of an
> order I had, and I was informed that this store has ceased to deal with LA
> (and has cancelled all orders) for the remainder of the year following LA's
> poor treatment/refusal to assist the store.
Good for business !
> Apparently the store has been trying to get assistance with clearing their
> stock of lego [remember the UFO sets [6975 in particular] and how they hung
> around...Rock raiders are the same/worse] that was dumped on quite a few of
> the smaller toy chains, along with some lines that just don't sell (belville
> figures for example...how many people have you seen buy these sets?].
Erina Toyworld have the three medium RR sets for half-price, it's almost a
quarter of their display. When the RR get in somewhere, they get in big time.
> I don't know whether they were after LA taking back some of the sets or
> giving the store a subsidy to help sell them [like BigW gets for the 2870s
> (as if we need them to be subsidised to buy them) and 6568s] as I didn't
> ask, but I know that the store has hadd repeated trouble with LA and their
> reps when trying to get this set in, phoning them and not getting their
> calls returned, and the reps being at least 3 weeks late on visiting the
> store (the rep phoned and said they'd be in on the friday of that week. 3
> weeks later they still hadn't visited.)
An AFOL I spoke to today, said they got terse phone treatment from LA when
inquiring about a particular set's availability. They were told if you aren't
a retailer, stop annoying us. Guess it's just not members of the public
getting this treatment.
> Unfortunately, if LA don't improve their service, they are going to lose a
> large number of sales (and possibly outlets if other stores decide that the
> treatment they are receiving is unsatisfactory), and I can forsee quite a
> few people making use of the on-line ordering of lego when [though "if" is
> seeming to be more accurate...I phoned LA about the world club key-ring
> problem, and asked about it...It's still in discussion/planning stage] it
> becomes available in Aus (though if it is run by LA, then a back order may
> take months to come through, with no news from LA about what is happening.)
>
> Anyway...does anyone know where I can get this set? [when I ordered it
> (about 2 months ago) I was informed it ws possible to get in, and I needed
> it for a trade...and I still need it.]
Do you mean the 6568 ? Some Big W's still have them.
pw
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