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 LEGO Company / LEGO Direct / 5859
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Subject: 
Re: What is the point of having shop @ home??
Newsgroups: 
lugnet.loc.au, lugnet.lego.direct, lugnet.general
Date: 
Wed, 3 Mar 2004 17:00:25 GMT
Viewed: 
45 times
  
In lugnet.loc.au, Jason J. Railton wrote:
In lugnet.loc.au, Arne Lykke Nielsen wrote:
In lugnet.loc.au, Melody Brown wrote:

That's store_s_.  There are at least two, possibly more (based on
availability discrepencies, I believe they have at least three locations set
up currently). North America is served out of Connecticut, and Australia (I
believe) is served out of some location in Europe (probably, but not
necessarily, Denmark).
Last time I had a problem with S@H, they told me that LEGO from this side of
the world (Australia atleast) came out of Denmark>
Mel

See, that's funny, because when we here in Denmark buy from S-a-H, it's served
out of Lego UK! I've tried to call TLC in Billund, but was re-routed to UK.

Arne, Copenhagen

I think you'll find the telephone calls are terminated in the UK, but product is
actually shipped from Denmark.

Jason Railton

That could be. But whenever I order from the dutch store, the package comes from
Germany. But when I call, I get a belgian female on the phone.
S@H is very international over here :-)

/\/\ark "gonna order some basic grey bricks; they're still the old colors" de
Kock



Message has 1 Reply:
  Re: What is the point of having shop @ home??
 
(...) How's this for European Shop At Home trivia: All calls that consumers make are charged at local rate (thus cheaper) but are all routed to the single contact centre here in the UK. In the call center, each country has a team responsible for it. (...) (21 years ago, 4-Mar-04, to lugnet.loc.au, lugnet.lego.direct, lugnet.general)

Message is in Reply To:
  Re: What is the point of having shop @ home??
 
(...) I think you'll find the telephone calls are terminated in the UK, but product is actually shipped from Denmark. Jason Railton (21 years ago, 3-Mar-04, to lugnet.loc.au, lugnet.lego.direct, lugnet.general)

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