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In lugnet.trains, Christian Gemünden writes:
> Yes, that kind of service is *usually* okay. However, for example, about one
> year back I did order LEGO set #5222 from S@H and one piece was missing! The
> wierd thing is that it has NEVER been replaced:
>
> http://members.tripod.de/crazymaniac/52XX/new_ele2.jpg
> [ from: http://members.tripod.de/crazymaniac/52XX/52XX.html ]
Well, I have to add that the Consumer Service is not only *usually* okay -
it certainly rocks and is the best Consumer Service I have ever heard of! Of
course I am sad about missing elements and defected parts - but the two
pieces I claimed above have arrived today for free - and I haven't even
contacted the Consumer Service, they have reacted to my posting here on
Lugnet and sent the pieces to me in Germany! Excellent!
I had to add that to my original posting - my opinion about Legends will not
change though - it is a nostalgica thing and I'm sad that excactly the same
stuff is coming back. I had hopes that more old style sets would come out
(such as the recent train wagons which are awesome).
Bye, Christian --- xTIAN.oO
--------------------------------------------------
Lugnet Member #479 -- The World is full of AFOLs !
mail: xtian@brickmaster.de web: www.brickmaster.de
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Message has 1 Reply:
Message is in Reply To:
 | | Re: Another Legend dies....
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| (...) No - he's not chaning his argument, he's just adding new ones as new info comes available. I was about to post about the latest bad quality on .lego.direct but Ben has beaten me by a few hours and mentioned it on this thread about Legends. (...) (23 years ago, 17-Jul-01, to lugnet.trains, lugnet.lego.direct) !!
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