Subject:
|
Re: missing parts
|
Newsgroups:
|
lugnet.general
|
Date:
|
Thu, 6 Jan 2005 18:00:56 GMT
|
Viewed:
|
618 times
|
| |
|
|
In lugnet.general, David Eaton wrote:
> Sidetrack, however-- I've always heard it said (and it makes total sense) that
> "as long as you don't abuse the replacement part system" that they'll send you
> replacement parts no questions asked. Has anyone ever had a problem due to
> overuse? Has Lego ever second-guessed anyone out here in AFOL-land, thanks to
> them calling about too many replacement parts?
This may not be a direct answer to your question, but I did have to pay for my
latest replacement-part request. I took a gamble and picked up a 4483 AT-AT in
a beat-up box, and unfortunately it was missing one of the bags (so I only had
one side of all the wedge plates)! They sent me the parts together with a
letter asking for approx CDN$20 (which I haven't paid yet, but I will/should
since I really appreciate the service). This was probably half a year ago, and
I was really scared that they would send me the parts in the new grey
(fortunately, I got them in the old colour)!
This was only the second time I've used their service, although both of my
requests were for around 50-70 pieces. I'm not sure if they keep track of your
part-request history? If they did, I wonder if I could bring my S@H order
history to their attention - it's certainly much higher than the average
consumer...
-Bryan
|
|
Message is in Reply To:
 | | Re: missing parts
|
| (...) They used to have really phenomenal quality control, but I think it's gone down in recent years. Every set I've ever had that was packaged before 1999 has been flawless. In fact, I remember talking about it with friends at school in 4th grade, (...) (20 years ago, 6-Jan-05, to lugnet.general)
|
4 Messages in This Thread:
 
 
- Entire Thread on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
|
|
|
|
