Subject:
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Re: Where to send a broken part?
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Newsgroups:
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lugnet.general
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Date:
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Fri, 8 Jun 2001 01:35:44 GMT
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Viewed:
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782 times
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In lugnet.general, Bob Parker writes:
> In lugnet.general, Josh Baakko writes:
> > If anyone's noticed, I recived my first broken part, now where do I send it
> > to? Lego systems, LSAH, or Lego Direct?
> >
> > Thanks in advance, josh...
>
> Well, every time I've called to get a replacement piece that was missing, I
> just called customer service and they ask for the set number, the page
> number and step number of the instruction book that the piece first shows up
> in. Then you describe the shape of the piece. Since they are looking at
> the instructions on their computer as they talk to you, it helps them
> identify the piece you're trying to replace. I doubt that they would ask
> you to send the damaged piece back to them.
>
> - Bob
Woho, I've never had to do this before...
Josh
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Message is in Reply To:
 | | Re: Where to send a broken part?
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| (...) Well, every time I've called to get a replacement piece that was missing, I just called customer service and they ask for the set number, the page number and step number of the instruction book that the piece first shows up in. Then you (...) (23 years ago, 7-Jun-01, to lugnet.general)
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