Subject:
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Re: Toys R Us....right
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Newsgroups:
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lugnet.general
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Date:
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Wed, 22 Dec 1999 08:41:21 GMT
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Viewed:
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627 times
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In lugnet.general, Dave Stiles writes:
> After 25 days of "in warehouse" order status tonite, the status came up
> as "order delayed".....great. Hope the rest who have ordered from them get
> what they requested. In my opinion, TRU can now keep running an online
> service, and I hope it bankrupts them. At least DYA ships very quick and sends
> what is ordered immediately. DYA can have all my business from now on, even if
> it means waiting for Emmanual to find what I want. Thumbs down to TRU
After getting off work I found the following in my email...thumbs up to TRU
now, what a day.
Dear Valued Customer,
As we approach our holiday deadline, it becomes apparent to us that even with
our fulfillment center working around the clock, WE WILL NOT BE ABLE TO
DELIVER
YOUR ORDER BEFORE DECEMBER 25TH.
Even though the vast majority of the orders we have in our system will be
delivered on or before Christmas day, we believe that it is imperative that
you be informed in time to react for the holidays.
Satisfied customers are our lifeblood and I would hope you could forgive us
for this very frustrating experience. IN THE NEXT 48 HOURS, WE WILL SEND TO
YOU BY OVERNIGHT EXPRESS, $100 WORTH OF FREE GEOFFREY DOLLARS that can be
used to purchase additional gifts at any Toys’R’Us, Kids 'R' Us or Babies 'R'
Us
stores - as a thank you for your patience and understanding.
Again, what a day......Dave
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Message has 1 Reply:
 | | Re: Toys R Us....right
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| (...) I got this as well. At least they are acknowledging their mistake and are paying for it. A good measure, to be sure. I am glad I am not ordering for Christmas, however, or I would have a bunch of disappointed kids. Scott S. ___...___ Scott E. (...) (25 years ago, 22-Dec-99, to lugnet.general)
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Message is in Reply To:
| | Toys R Us....right
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| After 25 days of "in warehouse" order status tonite, the status came up as "order delayed".....great. Hope the rest who have ordered from them get what they requested. In my opinion, TRU can now keep running an online service, and I hope it (...) (25 years ago, 22-Dec-99, to lugnet.general)
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