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Subject: 
Re: Toys R Us....right
Newsgroups: 
lugnet.general
Date: 
Wed, 22 Dec 1999 13:11:51 GMT
Viewed: 
842 times
  
Dave Stiles wrote:

After getting off work I found the following in my email...thumbs up to TRU
now, what a day.

Dear Valued Customer,

As we approach our holiday deadline, it becomes apparent to us that even with
our fulfillment center working around the clock, WE WILL NOT BE ABLE TO
DELIVER
YOUR ORDER BEFORE DECEMBER 25TH.

Even though the vast majority of the orders we have in our system will be
delivered on or before Christmas day, we believe that it is imperative that
you be informed in time to react for the holidays.

Satisfied customers are our lifeblood and I would hope you could forgive us
for this very frustrating experience.  IN THE NEXT 48 HOURS, WE WILL SEND TO
YOU BY OVERNIGHT EXPRESS, $100 WORTH OF FREE GEOFFREY DOLLARS that can be
used to purchase additional gifts at any Toys’R’Us, Kids 'R' Us or Babies 'R'
Us
stores - as a thank you for your patience and understanding.


I got this as well. At least they are acknowledging their mistake and
are paying for it. A good measure, to be sure. I am glad I am not
ordering for Christmas, however, or I would have a bunch of disappointed
kids.

Scott S.
_________________________________________________________

Scott E. Sanburn
CAD Operator
Affiliated Engineers, Inc.

"Merry Christmas and a Happy New Year and a bug free Y2K!" :)

Work Page:
http://www.aeieng.com/

Home Page:
http://www.geocities.com/Area51/Station/3372/index.html

Main LEGO Page:
http://www.geocities.com/Area51/Station/3372/legoindex.html

Progress: LEGO Sets Parts Selling Page almost completed!



Message is in Reply To:
  Re: Toys R Us....right
 
(...) After getting off work I found the following in my email...thumbs up to TRU now, what a day. Dear Valued Customer, As we approach our holiday deadline, it becomes apparent to us that even with our fulfillment center working around the clock, (...) (25 years ago, 22-Dec-99, to lugnet.general)

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