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Subject: 
Re: Toys R Us....right
Newsgroups: 
lugnet.general
Date: 
Wed, 22 Dec 1999 13:11:51 GMT
Viewed: 
2224 times
  
Dave Stiles wrote:

> After getting off work I found the following in my email...thumbs up to TRU
> now, what a day.
> 
> Dear Valued Customer,
> 
> As we approach our holiday deadline, it becomes apparent to us that even with
> our fulfillment center working around the clock, WE WILL NOT BE ABLE TO
> DELIVER
> YOUR ORDER BEFORE DECEMBER 25TH.
> 
> Even though the vast majority of the orders we have in our system will be
> delivered on or before Christmas day, we believe that it is imperative that
> you be informed in time to react for the holidays.
> 
> Satisfied customers are our lifeblood and I would hope you could forgive us
> for this very frustrating experience.  IN THE NEXT 48 HOURS, WE WILL SEND TO
> YOU BY OVERNIGHT EXPRESS, $100 WORTH OF FREE GEOFFREY DOLLARS that can be
> used to purchase additional gifts at any Toys’R’Us, Kids 'R' Us or Babies 'R'
> Us
> stores - as a thank you for your patience and understanding.


I got this as well. At least they are acknowledging their mistake and
are paying for it. A good measure, to be sure. I am glad I am not
ordering for Christmas, however, or I would have a bunch of disappointed
kids.

Scott S.
_________________________________________________________

Scott E. Sanburn
CAD Operator
Affiliated Engineers, Inc.

"Merry Christmas and a Happy New Year and a bug free Y2K!" :)

Work Page:
http://www.aeieng.com/

Home Page:
http://www.geocities.com/Area51/Station/3372/index.html

Main LEGO Page:
http://www.geocities.com/Area51/Station/3372/legoindex.html

Progress: LEGO Sets Parts Selling Page almost completed!



Message is in Reply To:
  Re: Toys R Us....right
 
(...) After getting off work I found the following in my email...thumbs up to TRU now, what a day. Dear Valued Customer, As we approach our holiday deadline, it becomes apparent to us that even with our fulfillment center working around the clock, (...) (27 years ago, 22-Dec-99, to lugnet.general)

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