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 | | Re: Reply 6: Issues vs. Mistakes
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| (...) I'm keeping out of the color discussions, but I can answer this one. The 'Beige' on the list IS what we know as Tan. At LEGO, this color is known both as 'Brick Yellow' and also 'Beige' - color number 05 on the LEGO color chip pallette. Quite (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 6: Issues vs. Mistakes
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) <snip> (...) For me, you've just lost your credibility. You're saying one thing in one post--'it's all about the communication--if they just said they're sorry but they can't change it now due (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 7: Businesses, Customers and Trust
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| Dear Leonard, Just a small correction and addition here: The "American Mindset" annotation relates to the example of Davids experience with Lego fixing a problem, and how exited he was that they actually did this, not to the starting paragraph. (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 6: Issues vs. Mistakes
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| David Eaton wrote: > Actually, is that true? At the time, was JVK in a position to reverse > the color change? He wasn't the CEO back then. IIRC he was a vice > president of some sort? Was he even in charge of that division of > Lego? I honestly (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 6: Issues vs. Mistakes
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| (...) Yep, 15K in about 4.5 years...but that's not 10 a day average. That's more like 14 per day (considering holidays, weekends, and vacation time - Granted, I work a great many weekends, holidays, and evenings, but I'd rather not start considering (...) (20 years ago, 16-Mar-05, to lugnet.color, lugnet.lego)
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