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 LEGO Company / 643
Subject: 
Re: The sky is *not* falling
Newsgroups: 
lugnet.lego
Date: 
Tue, 13 Jan 2004 01:45:13 GMT
Highlighted: 
(details)
Viewed: 
4056 times
  
In lugnet.lego, Jake McKee wrote:
   In the last few days, I’ve seen much discussion, and recevied many questions about the future of the company. As you probably saw/heard, 2003 was a rough year for the LEGO Company, for a number of reasons. Kjeld has retaken the helm, and has said that we are returning to “our core”.

Rest assured, “our core” simply means our toy business. Which is to say, our toy product lines present and future.

snip
  
More information will be forthcoming, as the changes progress.

Thanks!
Jake

---
Jake McKee
Community Development Manager
LEGO Community Development


Thanks Jake!!!

With tough times like these, I wouldn’t blame your company for circling the wagons and not telling anyone a peep about what they’re planning to do. I think it’s great that you’ve been allowed to notify this community of some of what’s going on and give us reassurances about some of our favorite product lines.

I’m sure it’s a stressful time working there, dealing with the uncertainty, etc. I hope things turn around soon and that no more of your colleagues lose their jobs. It’s ironic -- with the fantastic Make and Create products, the NASA products, etc., I was thinking 2003 was one of the best years I can remember for being a LEGO fan. I can’t believe it turned out to be such a bad year for your company financially.

Lastly, I hope that you aren’t disheartened by some folks who choose to respond to your post with more complaints about the color change. I guess some times the people here take for granted the relationship your company has built with our community. I consider you (and Brad, Kate, etc.) to be friends of our community. When a friend of mine is going through a tough time but still goes out of their way to reassure *me* about it, I wouldn’t think it fair to respond with my pet complaint. Perhaps it’s because I’ve been at a company when times get tough and know how stressful and scary it can be. Others may not realize what you guys are going through.

All the best to you and your co-workers...

-Paul S. D’Urbano


Subject: 
Re: The sky is *not* falling
Newsgroups: 
lugnet.lego
Date: 
Tue, 13 Jan 2004 05:01:55 GMT
Viewed: 
4079 times
  
WOW!  I am not sure exactly what to say to this Paul.

My post here was done intentionally to keep the color change issue present
and current in the forums.  I think that was accomplished and there
certainly was no other meaning written or implied.  I will continue to make
post like this until such time as the problem is corrected or Lego has
decided that people with my opinion are not valuable customers.

I am sure that Jake, Brad, Kate, and any other Lego employee, are "friends"
to this community, although I think that a portion of that "friendship" is
duty and nothing more.  Jake relays information to this and other online
communities because it is his job!  Just because the company is going
through tough times his job remains the same.  I am in no way taking
anything away from anyone in the Lego organization in terms of their level
of devotion to Lego as a product.  I am however getting a bit disgusted that
someone, like yourself, would respond such as you did to my legitimate
complaint.  I guess I will just have to get over it, but that doesn't make
it any less ridiculous.

As far as your comment about "tough times at a company", give me a
break!!!!!  I think I have an excellent idea what tough times are all about,
I have been unemployed since August!

Lego has to suffer the consequences of pathetically poor decisions plain and
simple.  I can only hope that the color changes are one of those and get
corrected as soon as is earthly possible.

"Paul S. D'Urbano" <durbano@optonline.net> wrote in message
news:HrEnJD.Gtv@lugnet.com...
snip
Lastly, I hope that you aren't disheartened by some folks who choose to • respond
to your post with more complaints about the color change.  I guess some • times
the people here take for granted the relationship your company has built • with
our community.  I consider you (and Brad, Kate, etc.) to be friends of our
community.  When a friend of mine is going through a tough time but still • goes
out of their way to reassure *me* about it, I wouldn't think it fair to • respond
with my pet complaint.  Perhaps it's because I've been at a company when • times
get tough and know how stressful and scary it can be.  Others may not • realize
what you guys are going through.

All the best to you and your co-workers...

-Paul S. D'Urbano


Subject: 
Re: The sky is *not* falling
Newsgroups: 
lugnet.lego
Date: 
Tue, 13 Jan 2004 16:24:29 GMT
Viewed: 
4071 times
  
In lugnet.lego, Paul S. D’Urbano wrote:

   Thanks Jake!!!

With tough times like these, I wouldn’t blame your company for circling the wagons and not telling anyone a peep about what they’re planning to do. I think it’s great that you’ve been allowed to notify this community of some of what’s going on and give us reassurances about some of our favorite product lines.

I’m sure it’s a stressful time working there, dealing with the uncertainty, etc. I hope things turn around soon and that no more of your colleagues lose their jobs. It’s ironic -- with the fantastic Make and Create products, the NASA products, etc., I was thinking 2003 was one of the best years I can remember for being a LEGO fan. I can’t believe it turned out to be such a bad year for your company financially.

Lastly, I hope that you aren’t disheartened by some folks who choose to respond to your post with more complaints about the color change. I guess some times the people here take for granted the relationship your company has built with our community. I consider you (and Brad, Kate, etc.) to be friends of our community. When a friend of mine is going through a tough time but still goes out of their way to reassure *me* about it, I wouldn’t think it fair to respond with my pet complaint. Perhaps it’s because I’ve been at a company when times get tough and know how stressful and scary it can be. Others may not realize what you guys are going through.

All the best to you and your co-workers...

-Paul S. D’Urbano

Come on! The relationship that Jake’s company has built with this community is a business relationship. TLC is not a ‘friend of mine’, it is one of many businesses vying for my disposable income (and doing a poor job of it lately). What exactly was friendly about TLC suddenly changing colors on us with NO consultation and NO notice (and no mention of the supposedly positive change in packaging or advertising)? That seemed like the cowardly act of an oblivious global corporation, not a friend.

And as for reassurance, the announcement of another fad license doesn’t reassure me in the least. What would renew my faith in TLC is if they reversed the ill-advised color changes, which have angered many long-time consumers but will not generate any offsetting increase in new consumers or increased sales.

The color changes were a decision made by the old, failed management team - why not reverse them now that that management team has been fired? If you are down a hole, the first step is to stop digging.


Marc Nelson Jr.


Subject: 
Re: The sky is *not* falling
Newsgroups: 
lugnet.lego
Date: 
Wed, 14 Jan 2004 02:47:09 GMT
Viewed: 
4194 times
  
In lugnet.lego, Marc Nelson, Jr. wrote:
   What would renew my faith in TLC is if they reversed the ill-advised color changes,

That makes two of us.

   which have angered many long-time consumers but will not generate any offsetting increase in new consumers or increased sales.

Agreed. That’s what i’ve been trying to say but my broken english doesn’t allow me to.

Best regards from Portugal

Paulo Renato


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