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In lugnet.lego, Terry Prosper wrote:
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Have you guys called the LEGO S@H service? I talked over half an hour with a
lady from LEGO and filed a complaint regarding the new colors. She said that
they knew of the situation but they didn’t get many complaints. I think that
if more people call to complain about this issue, they might consider this a
serious issue and go back.
Also, I asked for them to replace my new colors with parts of the former
color. They of course said no, so I said I wouldn’t buy any sets with the new
colors and asked for a complete list of the sets I want to avoid. Someone is
supposed to call me back with more information on this. I also think you
should all do the same. It’s a bit 3vil, but if we flood them with such
demands, they will be overwelmed with pointless work to do just because they
changed the colors and they might see this as a bad thing for the company. A
color change back to the right colors would therefore be good for them.
I propose we work as a team on this issue. I know many (most?) people are
upset with this stupid decesion of changing our beloved grays and brown and
it’s time we show some attitude to TLG.
Terry
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Yep, you put it to the man, dude. Yah! 30 minutes of pure righteous “3vil”
fury where it will do the most good: Customer Service!
Wooooooooooooooooooooooooooo! (devil fingers) They are keeping you down,
brother! They are keeping your children down, my brother. They are keeping
all the children down all my brothers!
Attica! Attica! Attica! Attica! Attica!
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Message is in Reply To:
 | | Re: LEGO's Worst Mistake Ever!
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| Have you guys called the LEGO S@H service? I talked over half an hour with a lady from LEGO and filed a complaint regarding the new colors. She said that they knew of the situation but they didn't get many complaints. I think that if more people (...) (20 years ago, 16-Mar-04, to lugnet.lego, lugnet.general)
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