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Subject: 
Re: Motor Sticking
Newsgroups: 
lugnet.robotics.rcx, lugnet.technic
Date: 
Thu, 2 Nov 2000 12:58:18 GMT
Viewed: 
711 times
  
Lego customer service is really good about this (as has been written
before on this newsgroup).  This is a known problem with this motor.

On the suggestion of the various posters, I called up Lego Customer
Service (number listed on their web site and in their catalog) and
they instantly offered to send me a replacement motor.  They didn't
ask for a reciept or a return on the defective one.  About 2 weeks
later, one showed up in the mail.  Pretty good customer service.

Give it a try,

Dave

Dave Ryder wrote:
> 
> Rob,
> 
> Did you ever get any answers to this query? I also have three of the newer
> Technic motors that have seized. (Out of a collection of about 10 motors
> that's a 30% failure rate - not good!)
> 
> I suspect that this may occur with lack of use rather than over-use. One of
> the motors was from a BarCode Pilot truck that I bought from a clearance
> shop recently, I guess it must have been on a warehouse shelf for a couple
> of years. The other two were from Technic sets bought approx. 18 months ago,
> but not used for about 6-8 months.
> 
> I would be grateful if anyone has any input on this, but I am going to
> approach TLG customer service about it anyway.
> 
> Regards, Dave.
> 
> Robert Libby wrote in message ...
> > Hello all,
> >    I don't remember if other people have posted about this or not but I'll
> > ask anyway.
> > I have 3 motors that all stall or will not start with out some help. Has
> > anyone of Lego come up with away to fix this problem? My motors are 1-2 yrs
> > old and have not had what I would call a great deal of use. I have other
> > motors from radio shack that are still running after 6 yrs of hard us. And
> > they don't cost as much.
> >    Any help would be great.
> > 
> > Rob Libby
> > 
> > 



Message is in Reply To:
  Re: Motor Sticking
 
Rob, Did you ever get any answers to this query? I also have three of the newer Technic motors that have seized. (Out of a collection of about 10 motors that's a 30% failure rate - not good!) I suspect that this may occur with lack of use rather (...) (26 years ago, 1-Nov-00, to lugnet.robotics.rcx, lugnet.technic)

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