(...) I have exactly the same problem. How do you contact Consumer Affairs? I don't know the number or web address. Actually, I didn't even know they had such an animal. Matthias Jetleb VA3-MWJ (24 years ago, 14-Jan-01, to lugnet.robotics)
(...) Head to www.lego.com and search for Consumer Affairs in the search box in the upper right corner of the page. Click on "Help" in the results page. Search for the text "Consumer Affairs" in the page. There, you'll see a US Toll Free number, (...) (24 years ago, 14-Jan-01, to lugnet.robotics)