Subject:
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Re: Dya shopping + refunds for items out of stock
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Newsgroups:
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lugnet.market.theory
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Date:
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Fri, 9 Jun 2000 23:55:34 GMT
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Viewed:
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731 times
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In lugnet.market.theory, Mike Stanley writes:
> D. Jezek <danjezek@REMOVEaloha.net> wrote:
> > In lugnet.market.theory, Jim Stroot writes:
> > > In lugnet.market.theory, Dan Jezek writes:
> > > > I was rather dissapointed to read my credit card bill today and see a Dya
> > > > transaction for $200 there for items that I have paid for but were out of
> > > > stock at the time the transaction took place. When I called my credit card
> > > > company they said that there was no reversal or refund on this.
> > > > It sucks that the order from the webpage goes straight to VISA and is not
> > > > being checked first if the item is available.
> > > > Is anyone experiencing the same problem?
> > > >
> > > > --Dan
> > >
> > > I ordered a 6991 recently, but since they only had 3 in stock, I dealt
> > > directly with Emmanuel through email rather than submitting my order from • the
> > > DYA website. Did your VISA card charge a fee for the currency conversion • from
> > > FRF to USD?
> >
> > Nope, unless those are hidden charges somewhere. What sucks is that now I
> > have to pay 200 bucks extra more this month for an item that I didn't buy.
> > Dya's ordering system is screwed up, the whole transaction shouldn't have • been
> > posted at all.
>
> If you never received the item you shouldn't have to pay anything.
> Just dispute the charge with the company.
>
>
> --
> The parts you want and nothing else?
> http://jaba.dtrh.com/ - Just Another Brick Auction
> Why pay eBay? Run your own LEGO auctions for free!
> http://www.guarded-inn.com/bricks/
I am disappoint that DYA's websites is poor shopping carts program. There has
no control with inventory and transcation processing. My websites BRICK
Direct has excellent control and it would not go over the inventory order.
For example I has 5 sets in my hand and person click 8 sets and at his basket
show only 5 sets. It pretty work well. At checkout credit card transcation
is not going direct charge on credit card. It like "Pre-Aprroval and put fund
hold till I decide to approval or denied on transcation ticket. I decide to
approval then ticket will processing to real direct on your credit card. My
suggest that DYA's need upgrade to better shopping cart program. Their DYA's
website are cheap program. I hate to have cheap program which has more
headache work and hear people's complain. BRICK Direct has no single word of
their complain about my website. If somebody do, then I am open listen to
their concern and fix it till customer get satisfication.
Chris Layton
Owner & Operator
BRICK Direct
www.brickdirect.com (Flash pages)
www.brickdirect.com/main.htm (direct to store site)
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Message has 1 Reply:
 | | Re: Dya shopping + refunds for items out of stock
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| Hi Legofans, I'm sorry to desappoint you, but since February, DYA's website has his refund system by payment card. So, if there is one problem, there is one solution and automatically pay back. Besides, at the beginning of July, DYA's website will (...) (24 years ago, 10-Jun-00, to lugnet.market.theory)
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