Subject:
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Re: Serv. Merch. sale
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 4 Oct 1999 22:14:44 GMT
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Reply-To:
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ERIC@ERICHARSHBARGER.saynotospamORG
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Viewed:
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336 times
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"Suzanne D. Rich" wrote:
>
> Just got a flyer. Buy one, get one half price until Oct 17th.
> They remind us to, "shop online" at:
>
> http://www.servicemerchandise.com/
>
> but here's a LEGO search:
>
> http://www.servicemerchandise.com/smc.nd/SMCWorlds/pgCategories.searchButton_onWebEvent(searchButton)?searchType=KW&searchText=LEGO&searchButton_onWebEvent%28searchButton%29.x=14&searchButton_onWebEvent%28searchButton%29.y=7
>
> note: silver buckets, snow speeder
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> free shipping on orders over $150 until Oct.7
>
> -Suz.
Here's my tale about the current Service Merchandise Sale:
As above, I could not find any mention of a LEGO sale on the website, so
I shot off an email to their sales department. In the meantime I jotted
down the 1-888 number for mail order. I also noticed that the website
was advertising that orders above $150.00 would be given free shipping.
Today (Monday) I called the 888-number, and after being on hold for a
while I got a friendly fellow on the other end. The conversation/order
that followed took over half an hour, but I thing, by the end, you'll
agree it was worth it.
Question #1: Is there, in fact a sale (buy one, get one for 50%)?
Answer: after he found the correct catalog (I don't actually have one),
he confirmed the sale.
Question #2: since the website does not seem to reflect the sale, can I
just take advantage of the sale by phone-mail-order?
Answer: After some double checking... yes.
Question #3: ok, do you, in fact, have product number 3025TLY (The Basic
Silver Buckets)?
Answer: Yes.
Question #4: also, the website mentioned that any purchases over $150
would have free shipping... is this valid for phone orders?
Answer [more checking]: Yes.
'Fine,' I said (you can see the punchline probably), 'I'd like to order
22 silver buckets at the sale prices. That should come out to roughly
$165 dollars, so the shipping will be free.'
There is a pause.
'Can you hold for a moment.'
'Yes.'
Many moments later.
'Sir?'
'Yes?'
'That is correct. Give me a few minutes to get the order processed and
calculated.'
Many minutes and holds later, I had, in fact, ordered 22 Silver
Anniversary Buckets for about $180 (after tax and handling -- only
shipping was free).
Anyone who buys in bulk like myself should see the value in this. 13,222
bricks at $180. Buying in the Big Blue Tubs (#3033) which are currently
the best standard value (since Purple Buckets are harder to find
everyday) would have cost over $230 for that many bricks (13,200). Even
33 Purple Buckets at $5.99 + tax would have run over $210.
Not to mention that I'm getting 22 silver bricks in the bunch.
Assuming they didn't screw up the order in handling, the UPS driver
should be lugging a very large package to my door in 5-7 business
days... we'll see.
You know you're a LEGO-addict when you think to yourself, 'gee, I only
spent $180 on plastic bricks today.'
eric
PS: An hour after placing the order, I received this email from
mail_order@servicemerchandise.com:
Dear Mr. Harshbarger,
Thank you for choosing Service Merchandise.
Unfortunately, the LEGO sale is in our stores only. But we encourage
you to shop our online store for all your other shopping needs. Thank
you. We apologize for any inconvenience.
Service Merchandise Internet
1-800-835-2432
/rjd
----------------------------------------------------------------------
Eric Harshbarger / eric@ericharshbarger.org / www.ericharshbarger.org
"Oh please, if people are going to start telling the truth around
here... I'm going to bed." - Jackie-O (Parker Posey, THE HOUSE OF YES)
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Message has 1 Reply:
 | | Re: Serv. Merch. sale
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| (...) So do you think your order has been cancelled or are you sure it will go through? Heck, I'd order 22 of them for $180 right now. I might order twice that many. (25 years ago, 4-Oct-99, to lugnet.market.shopping)
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Message is in Reply To:
| | Serv. Merch. sale
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| Just got a flyer. Buy one, get one half price until Oct 17th. They remind us to, "shop online" at: (URL) here's a LEGO search: (URL) silver buckets, snow speeder free shipping on orders over $150 until Oct.7 -Suz. (25 years ago, 2-Oct-99, to lugnet.market.shopping)
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