 | | Toysrus.com 100.00 Arrived —Scott Edward Sanburn
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| | | To All, I just got a FEDEX package with the $100 of Geoffrey dollars in it, and a letter that was the same as the e-mail. It is a nice gesture, to be sure, but it also serves as a good business lesson, if you don't serve your customers, you don't (...) (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | Re: Toysrus.com 100.00 Arrived —Pawel Nazarewicz
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| | | | | (...) Scott I must have missed something, and I would hate to miss a good business lesson. Why did you get the TRU money? Did they not process your online order? By the way - by giving you Geoffrey dollars, they are sure to get you back;) -- pn (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | | | Re: Toysrus.com 100.00 Arrived —Scott Edward Sanburn
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| | | | | | Pawel, I never saw a name like that before. Is it a version of Paul perhaps? (Just curious!) (...) I rarely buy from TRU in the first place, but they did have several SW LEGo sets at really good prices, so I bought them. I placed my order on (...) (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | Re: Toysrus.com 100.00 Arrived —Erik Olson
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| | | | I ordered a Mos Espa Podrace and Naboo Fighter on 11/26 and only the smaller one, Naboo Fighter, arrived FedEx overnight on 12/24 marked "deliver by 12/21". According to the packing slip and "My Account", they completed 1 of 1 shipments with 2 sets. (...) (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | | Re: Toysrus.com 100.00 Arrived —Scott Edward Sanburn
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| | | | Erik, (...) Did you get that e-mail form them explaining it? They said they were going to FEDEX my stuff overnight as well, but to no avail. Then I got the e-mail talking about the hundred dollars. I also waited on the phone for 1.5 hours and (...) (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | | Re: Toysrus.com 100.00 Arrived —Erik Olson
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| | | | | TRU didn't send any email at all except my receipt on 12/25. It looks like they believe they stuffed a Mos Espa into that tiny box. I'll have to call that number and wait on queue. (25 years ago, 29-Dec-99, to lugnet.market.shopping)
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| | | | | | Re: Toysrus.com 100.00 Arrived —Erik Olson
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| | | | TRU got to my complaint today. They cancelled the order, refunded my CC, and gave me a $50 online gift certificate. Not too bad, but, now I don't have 900 pieces of Lego. (25 years ago, 30-Dec-99, to lugnet.market.shopping)
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