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Subject: 
Re: strange error on shop @ home
Newsgroups: 
lugnet.loc.au
Date: 
Thu, 21 Feb 2002 22:47:10 GMT
Viewed: 
1417 times
  
In lugnet.loc.au, Richie Dulin writes:
> In lugnet.loc.au, Anthony Zavaglia writes:
> > 
> > Beware, they do not include the power adaptor for Australian use. When I got
> > my Large classic train kit from S@H (which included the regulator), the
> > power adapter was for Europe use. I called S@H and they told me that they
> > don't have the Australian type and that I'd have to buy it here or replace
> > the adapter myself.
> 
> That's pretty slack... not the sort of customer service you expect from LEGO.
> 
> I presume you can get a suitable Dick Smith (or equivalent) plug pack to
> suit at a reasonable price, though.
> 
> Still... why do they bother to send an incorrect power pack halfway around
> the world?
> 
> Cheers
> 
> Richie
That's exactly what I asked them. They could have not included the speed
regulator and made the set $80 cheaper. They said that because they are
Europe S@H they stock for Europe.
Yes an alternate 9V power adaptor works fine.

Anthony



Message is in Reply To:
  Re: strange error on shop @ home
 
(...) That's pretty slack... not the sort of customer service you expect from LEGO. I presume you can get a suitable Dick Smith (or equivalent) plug pack to suit at a reasonable price, though. Still... why do they bother to send an incorrect power (...) (25 years ago, 21-Feb-02, to lugnet.loc.au)

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