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| (...) I'll second that - they've sent me a manas control unit (no charge, was defective out of the box), and replaced a light sensor for me (I payed shipping to send the broken unit back - and no, it was not broken out of the box, but failed after (...) (20 years ago, 20-Apr-04, to lugnet.lego.direct)
| | | | | Re: HELP!!!
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| (...) THANKS! I contacted them today, and the nice lady on the and of the phone asked me a few questions and then said that she would send me out a new unit (sorry if you are reading this, I couldn't remember your name :( ) Thank you all, and (...) (20 years ago, 21-Apr-04, to lugnet.lego.direct, FTX)
| | | | | Re: HELP!!!
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| (...) That's only true when you're dealing with a cool Consumer Support department (of which The LEGO Company is a rare example). When I bought the TRU-exclusive Hasbro TIE Interceptor (one of only two copies shipped to the local store), and (...) (20 years ago, 21-Apr-04, to lugnet.lego.direct, FTX)
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