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 LEGO Company / LEGO Direct / 5418
    Jake - Xmas "Loose Brick Holiday Tree" pack problems —Thomas Stangl
   Jake, I just returned from a trip to LLC, and on the way there, we hit the Lego store in Downtown Disney. I was hoping that if you hadn't heard of the following, you could look into it before it causes too many headaches for Consumer Affairs. One (...) (22 years ago, 30-Nov-02, to lugnet.lego.direct, lugnet.general)
   
        Re: Jake - Xmas "Loose Brick Holiday Tree" pack problems —Thomas Stangl
     Jake? Any idea if Consumer Affairs even know this set exists? Will I have any problems getting the replacement parts? Do you know if they are working in correcting the inventory on the instruction sheet, and correcting the actual part inventory in (...) (22 years ago, 9-Dec-02, to lugnet.lego.direct, lugnet.general)
    
         Re: Jake - Xmas "Loose Brick Holiday Tree" pack problems —Mike Walsh
     I picked one of these up at the Chicago LEGO Store last Wednesday night (the only one they had too). Mine was also missing parts (24 1x2 green plates and 7 1x1 white tiles). I called Consumer Affairs and described the item (the woman I spoke with (...) (22 years ago, 9-Dec-02, to lugnet.lego.direct, lugnet.general)
    
         Re: Jake - Xmas "Loose Brick Holiday Tree" pack problems —Tom Stangl
     Haven't tried calling yet, but will do so soon. I scanned the directions that came in the pack: (URL) you can see from: (URL) of the 4 branches clearly contains 2 1x4 green plates, meaning 8 total for the tree, yet the inventory shown on (URL) only (...) (22 years ago, 9-Dec-02, to lugnet.lego.direct, lugnet.general)
    
         Re: Jake - Xmas "Loose Brick Holiday Tree" pack problems —Tom Stangl
     I called, and after getting the rep to load my scans of the instructions and explaining the issue, they are sending out the parts. Stellar support from Consumer Affairs, as usual. However... JAKE! You might want to make sure they get the inventory (...) (22 years ago, 9-Dec-02, to lugnet.lego.direct, lugnet.general)
   
        Where to buy Holiday Tree (WAS: Xmas "Loose Brick Holiday Tree" pack problems) —Allan Bedford
   (...) Stupid question.... Is this kit available from Shop At Home? Or is it only available through the LEGO stores? I looked on the Shop At Home site but didn't see anything. Am I missing it? I saw Tom's scans and thought that was a really cool way (...) (22 years ago, 10-Dec-02, to lugnet.lego.direct, lugnet.general)
   
        Re: Where to buy Holiday Tree (WAS: Xmas "Loose Brick Holiday Tree" pack problems) —Mike Walsh
    "Allan Bedford" <ExpertBuilder-DELET...otome.com> wrote in message news:H6vou7.8o6@lugnet.com... (...) [ ... snipped ... ] (...) anything. (...) I (...) trunk. (...) one (...) To the best of my knowledge it is only available (actually I think "was" (...) (22 years ago, 10-Dec-02, to lugnet.lego.direct, lugnet.general)
 

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