Subject:
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Re: Jake - Xmas "Loose Brick Holiday Tree" pack problems
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Newsgroups:
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lugnet.lego.direct, lugnet.general
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Date:
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Mon, 9 Dec 2002 09:31:32 GMT
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Viewed:
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960 times
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I picked one of these up at the Chicago LEGO Store last Wednesday night (the
only one they had too). Mine was also missing parts (24 1x2 green plates
and 7 1x1 white tiles). I called Consumer Affairs and described the item
(the woman I spoke with had never heard of it). None of the information on
the pack (bar code, name, etc.) triggered their computer. However, Iin true
LEGO fashion, they are sending me the missing parts. I expect to see them
in a few days.
Tom - did you try calling consumer affairs?
Since they didn't know anything about the set, I doubt they will do anything
with the instructions. The instructions are similar to many of those found
in the LEGO.com/build section of the LEGO web site. They combine steps that
would probably make sense to be multiple steps and in once case, the images
for Steps 2 and 3 are in the wrong order. They almost appear to have been
done with LPub!
If you can find this set it is a great deal. It has almost 2x the plates
the new green 1xN plate pack has for $5!
Mike
--
Mike Walsh - mike_walsh at mindspring.com
http://www.ncltc.cc - North Carolina LEGO Train Club
http://www.carolinatrainbuilders.com - Carolina Train Builders
http://www.bricklink.com/store.asp?p=mpw - CTB/Brick Depot
"Tom Stangl, VFAQman" <talonts@vfaq.com> wrote in message
news:3DF44421.78D442DE@vfaq.com...
> Jake?
>
> Any idea if Consumer Affairs even know this set exists?
>
> Will I have any problems getting the replacement parts?
>
> Do you know if they are working in correcting the inventory on the
> instruction sheet, and correcting the actual part inventory in the packs?
>
>
> "Tom Stangl, VFAQman" wrote:
>
> > Jake,
> >
> > I just returned from a trip to LLC, and on the way there, we hit the
> > Lego store in Downtown Disney. I was hoping that if you hadn't heard of
> > the following, you could look into it before it causes too many
> > headaches for Consumer Affairs.
> >
> > One item they had there was a "Brick Grab Bag" labeled "Loose Brick
> > Holiday Tree" on the price sticker, which contained parts and directions
> > for a very neat tree. Since it had some nice pieces (1x1 white tiles!),
> > I picked up 12 of them.
> >
> > I just went to build one, and ran into some problems. The directions
> > list an inventory of the parts included in the pack and, for the most
> > part, they matched the contents of the bag. Which is a real problem...
> >
> > If you look at the directions step by step, you need EIGHT 1x4 green
> > plates to build the tree. The inventory list, and bag contents, contain
> > FOUR.
> >
> > Problem 1 - So I had to tear open all 12 bags to check them all. Yes,
> > all 12 had 4 plates, but needed 8. So I pieced together 6 complete
> > sets.
> >
> > Problem 2 - someone must have been half asleep when they were filling
> > the bags, as one set was missing the entire 20 1x3 green plate
> > inventory.
> >
> > Problem 3 - all 12 sets had a 1x1 white round brick in the contents,
> > while the inventory list and directions show a brown brick (it's a tree
> > trunk, where on earth did they decide white would work as a
> > substitute?).
> >
> > Problem 4 - I was missing a few bits here and there from sets. After
> > opening them all and cannibalizing one set to complete the other 11
> > (minus the 1x4 green plates mentioned above), it's nowhere near complete
> > enough to build the tree.
> >
> > I'm bringing this to your attention because I wouldn't want to be the
> > parent of a child that got the set, and tried to build it. They simply
> > can't. And if this pack is headed to LLC, you're going to have a lot
> > more upset children/parents soon.
> >
> > Also, since this is a somewhat custom set, does Consumer Affairs have a
> > scan or a copy of the instructions? I need to call them to get
> > replacements for all the missing parts. Out of the 12 packs, I need the
> > following to actually complete them so they look like the pics (and the
> > ones on display in the store):
> > 48 green 1x4 plates
> > 20 green 1x3 plates
> > 2 green 1x2 plates
> > 3 green2x2 corner plates (http://img.lugnet.com/ld/7/2420.gif)
> > 12 brown 1x1 round bricks
> > 3 white 1x1 tiles
> > 1 white 1x1 brick w/studs on side (http://img.lugnet.com/ld/7/4733.gif)
>
> --
> Tom Stangl
> ***http://www.vfaq.com/
> ***DSM Visual FAQ home
> ***http://ba.dsm.org/
> ***SF Bay Area DSMs
>
>
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