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Huw
I completely agree with your comments. The Lego Shop@Home pricing policy in
the UK has got completely out of hand. I'm afraid that it appears to me, a
life-long Lego fan and consumer, that the company is now shamelessly
exploiting the UK market and profiteering to an extreme degree. However, you
only have to take a straw poll among people to realise that the backlash has
now begun - and that the company is in serious danger of losing its support
within both the UK fan and consumer groups.
You may be interested to know that I officially asked Lego Customer Services
for an explanation of the rip-off pricing of the Santa Fe train cars in the
UK. I got a reply from a supposed "newbie" member of staff that made some
extrordinary reading. However, when I asked whether I might publish his
explanation to Lugnet, his supervisor replied effectively pleading that I
didn't - as it might damage Lego's relations with the AFOL community! Well,
all I have to say is that I don't think it now needs me to publicly publish
Lego's words - as the company is ruining its reputation all by itself with
its utter contempt for its UK (and wider European) customer base. [And yes,
all interested parties may contact me for a copy of the transcript!]
Andy
In lugnet.loc.uk, Huw Millington writes:
> Imperial Star Destroyer from S@H
>
> US$ 269
> GBP 224
> EUR 329, in Germany
>
> That's a massive GBP 50 more in the UK and Germany. How can this be
> justified!!
>
> Huw
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Message has 1 Reply:
 | | Re: Rip-off Europe again
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| "Andy Lowe" <slipstreaming@ANTIS...NOSPAMcom> wrote in message news:H37n2A.GCs@lugnet.com... (...) in (...) Not only in the UK, by the looks of things. Having just checked prices in other countries, the Sterling equivalents are as follows: 172, USA (...) (22 years ago, 29-Sep-02, to lugnet.loc.uk, lugnet.lego.direct)
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