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 LEGO Company / LEGO Direct / 3936
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Subject: 
Re: No more track power connectors??!!??
Newsgroups: 
lugnet.lego.direct
Date: 
Mon, 24 Dec 2001 17:33:30 GMT
Viewed: 
438 times
  
In lugnet.lego.direct, Matthias Jetleb writes:
I'm not generally one for complaining since I'm of the opinion that.
for the most part, Lego Direct has been doing an excellent job in
meeting our needs but....

After spending over $1000.00 in the last four months at LD, I've run
into my first annoying snag:


wow!! looks like I've got someone who has bought more than I did from them...
(but you also have to factor in my e-bay purchases as of late, well err...
last 4 months...) :)


I'm trying to compete in rtlToronto's upcoming robotics contest which
involves building a Cartesian robot which move blocks around on a 50 x
50 gray base plate. My particular design idea calls for lots of worm
gears and racks (the 4x1 gray brick with teeth). I've used up all the
worm gears that came with my RCX's (2)/RDS (1), and several technic
models, but I need more. (I'm trying to make a screw that's 50 studs
long) I've already used up my 7 worm gears and 19 racks. After 32
years of collecting Lego, I would have thought I would have had more,
especially worm gears, but apparently not. Anyway, I went looking for
a service pack, but there aren't any with worm gears, so I called S@H
thinking that since several technic cars currently for sale use these
parts, and, since people who are missing parts can request
replacements, that I could just request a few myself. Given that I
wasn't replacing missing parts from models, I would have been quite
happy to pay for them, but S@H steadfastly refused to cooperate. I
could see it if I wanted the parts for free, or if I was claiming to
want replacement parts for models I don't have, but give me a break,
they can't be in that short supply!? It was suggested that I buy some
models that contain the parts, but most models that have them have at
most, two worm gears (and usually only one) which would get quite
expensive if you only need five. I suppose there's always Brickbay,
but I've tried to limit myself to buying only from Lego. This was a
huge disappointment.

Good luck!!!  As far a worm gears, the best source is probably from Pitsco
Dacta.  They have a "worm gear accessory pack"....

***

I wanted to see the exact details, but they are in the revision mode

***

Anyways....the prices are in US dollars, :(


On another disappointing / alarming note (and the intended subject of
this message), I also tried to order two 5305's (track power
connecting wire) and was told that they were no longer being sold. Not
sold out and on backorder, no longer being sold *period*. This has got
to be a mistake... I can't imagine why Lego would stop selling the
power connector. They can't seriously be expecting that everyone that
needs to replace a connector or needs an extra one, will have to buy a
speed regulator and transformer just to get one. I've built a train
layout using two double loops - one under the Christmas tree and one
near the fireplace and connected to each other with a double track.
When the switches are set to isolate two trains (a special Santa
express under the tree and a deluxe Metroliner at the other end of the
room) it is only possible to power one loop or the other. I need one
connector for each loop and now I can't buy one??!!

What gives?


I guess they want people to buy the more expensive set....
I guess it is the same way with the technic 9V motors.  They had sold
them by themselves (around 10 to 14 US), also had them with the battery
controller, for 30.  Guess which one they discontinued....
Chalk another one for their lack of concern for consumers....
and they wonder why so many people are aggravated by the way they do business.

Benjamin Medinets



Message is in Reply To:
  No more track power connectors??!!??
 
I'm not generally one for complaining since I'm of the opinion that. for the most part, Lego Direct has been doing an excellent job in meeting our needs but.... After spending over $1000.00 in the last four months at LD, I've run into my first (...) (23 years ago, 20-Dec-01, to lugnet.lego.direct)

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