Subject:
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Re: a quick suggestion for LEGO Direct
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Newsgroups:
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lugnet.lego.direct
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Date:
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Tue, 18 Dec 2001 16:31:13 GMT
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Viewed:
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544 times
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In lugnet.lego.direct, John Gerlach writes:
> I placed a small 'bulk' order online a few weeks ago. 5 different items
> (plus a free tshirt), total of about a dozen packs. So far you've shipped
> it to me in *four* seperate packages, and I think I've got at least one more
> on the way.
>
> I appreciate you sending me stuff as soon as it is available, but I also
> think you're spending too much money on shipping charges.
>
> I'd propose you give me the option to just ship everything together, once
> all the items are in stock. If I don't need something "right now" I don't
> mind waiting a few weeks for it, and you'd save some money on shipping charges.
>
> Yes, there are times we need stuff imediately, but there are a lot of times
> we order stuff just to have it. I think a lot of people would be willing to
> wait a bit if it would help LEGO make a little more money (by spending less
> on shipping!) on their order...
Good idea.
Amazon.com (in the US anyway) gives a limited version of this, letting you
select between "ship in minimum number of packages" or "ship each item as it
becomes available (for extra cost"... thus giving the customer control AND
recovering costs for the "many small shipments" if that's what the customer
actually wants.
Their implementation isn't as fine grained as I'd like (it wanted to put all
but one item tha twas listed as "available now" in with my order for Mario's
robot book that won't ship till Feb/Mar) but it's in the right direction
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Message is in Reply To:
 | | a quick suggestion for LEGO Direct
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| I placed a small 'bulk' order online a few weeks ago. 5 different items (plus a free tshirt), total of about a dozen packs. So far you've shipped it to me in *four* seperate packages, and I think I've got at least one more on the way. I appreciate (...) (23 years ago, 18-Dec-01, to lugnet.lego.direct)
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