Subject:
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Re: Metroliner parts and instruction sheet
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Newsgroups:
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lugnet.lego.direct
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Date:
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Sun, 4 Nov 2001 09:45:16 GMT
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Viewed:
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609 times
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Jake,
The Super Slick email route doesn't seem to work.
I emailed the day you posted this post (10-12), and got a letter from "Susan
Williams" in the mail about 2 weeks ago basically saying thanks for my interest,
I could call if I needed any parts.
It would have been nice to get a form letter about what I was actually
requesting, rather than the standard blowoff form letter.
Jake McKee wrote:
> (Please cross-post as is appropriate. Thanks!)
>
> All,
>
> I just received some information regarding the Metroliner replacement parts
> and Club Car instruction sheet. I know there has been some confusion this
> week about how to get these items.
>
> We are currently shipping the replacement parts and the instruction sheets
> to the US from Denmark. They should arrive sometime between Friday, October
> 19 and Monday, October 22.
>
> If you need either one of these two items, there are two easy ways to obtain
> them:
>
> Easy Way:
> Wait until after Friday, October 19 and call Consumer Affairs and ask for
> either the Metroliner replacement parts or the Club Car instruction sheet.
>
> Super Slick, Fast and Easy Way:
> Drop an email to consumer.services.americas@lego.com any time with the
> following info:
>
> - Your name
> - Your mailing address
> - Whether you need the Metroliner replacement parts or the Club Car
> instruction sheet.
>
> and as soon as the parts come in, they will automatically ship them off to
> you! (See...fast and slick!)
>
> I apologize that there has been some confusion this week regarding the
> replacement parts. All Shop At Home and Consumer Affairs reps are fully up
> to speed now.
>
> As always, please let me know if you have any further questions or concerns.
>
> Thanks!
>
> Jake
> ---
> Jake McKee
> Senior Producer
> LEGO Direct
--
Tom Stangl
***http://www.vfaq.com/
***DSM Visual FAQ home
***http://ba.dsm.org/
***SF Bay Area DSMs
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Message is in Reply To:
 | | Metroliner parts and instruction sheet
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| (Please cross-post as is appropriate. Thanks!) All, I just received some information regarding the Metroliner replacement parts and Club Car instruction sheet. I know there has been some confusion this week about how to get these items. We are (...) (23 years ago, 12-Oct-01, to lugnet.lego.direct)
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