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 LEGO Company / LEGO Direct / 311
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Subject: 
Re: Got my other order wrong (Re: Got my order wrong)
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 21 Jun 2000 20:52:49 GMT
Viewed: 
1312 times
  
THANK YOU for saying something!

I got my eToys order last week, and didn't even open it - I ordered 3 sets of
roadsigns.  Sure enough, there were 3 white sub-boxes in the order, so I only got
ONE QUARTER of what I should have!

I called, complained, and told them to tell the shipping dept to STOP opening
those boxes!  She said she'd send a letter over to the supervisor in shipping.

And they're sending me another 3 "sets" - we'll see when I get them if they are
FULL sets or not.


Brian Lanning wrote:

This is probably off topic here, but eToys mixed up an order of mine also.  It
seems whenever I order the dacta road sign set (advertised with 172 pieces),
they open the box and send me one of the sub-boxes.  They always fix it and
send me another so I end up with more signs than I'd bargained for.  The
confusion is interesting though.

brian

--
Tom Stangl
***http://www.vfaq.com/
***DSM Visual FAQ home
***http://ba.dsm.org/
***SF Bay Area DSMs



Message has 2 Replies:
  Re: Got my other order wrong (Re: Got my order wrong)
 
(...) ok, now you guys got me paranoid, checked my order, mine was fine... i even opened the brown dacta box to make sure i wasn't missing something :) oooo.... road signs.... :) (24 years ago, 21-Jun-00, to lugnet.lego.direct)
  Re: Got my other order wrong (Re: Got my order wrong)
 
This is particularly worrisom also. I know I'm right because their website advertises 172 pieces, which is the count on the outside of the larger box. But when I call, I worry that they'll think I'm trying to pull a fast one. The sales rep I talked (...) (24 years ago, 21-Jun-00, to lugnet.lego.direct)

Message is in Reply To:
  Got my other order wrong (Re: Got my order wrong)
 
This is probably off topic here, but eToys mixed up an order of mine also. It seems whenever I order the dacta road sign set (advertised with 172 pieces), they open the box and send me one of the sub-boxes. They always fix it and send me another so (...) (24 years ago, 21-Jun-00, to lugnet.lego.direct)

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