 | | Re: Reply 1: The Building Corner Person
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) Not to dump, but TLC responded with a 'Yes we heard you (after the fact, to be sure), but due to financial/other reasons we are not going to change the colour back'. Jake said it, and now we (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 7: Businesses, Customers and Trust
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| (...) Accurately observed. (...) I wouldn't credit the demand of interaction to the explosion in customer choice - on the contrary. If the customer can readily choose from a range of products with sufficient quality the one that fits his needs, an (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 6: Issues vs. Mistakes
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| (...) I, personally, am not the topic. I am just pointing to the issues where Lego might have a problem. If I don't get an answer to a question, I have to think that this might happen to other people, too. And they might be more upset or confused by (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 5: Miscellaneous
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| (...) Indeed. But they are usually linked to communicationwise upset/anger/confusion/problems. Some kind of reaction or non-reaction must have provoked this "nobody listens", "nobody told" impression, don't you think? (...) And I fully accept that (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 4: A simple case of communication courtesy
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| One short note beforehand: If you consider this reply mindless criticising, tell me so. But it is intended to hint at something you might not have noticed and thefor be unaware of. (...) It is indeed nice to hear that this is still being worked on. (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
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