Subject:
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Re: Don't buy spares from TLG UK!
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Newsgroups:
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lugnet.general
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Date:
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Sat, 30 Oct 1999 20:53:45 GMT
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Viewed:
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701 times
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Sounds like a quality control problem here. I also bought a 6979 with a
failed micromotor, only I got mine almost a year ago. You did'nt happen to
get it from the Entertainer in Camberley did you?
Anyway, I have planned on getting this motor, and various other
broken/defective parts replaced by sending the damaged parts to TLG along
with an order for some spare parts I would like to buy. Now I am thinking of
splitting it, requesting replacement parts in one order, and ordering
service packs later - and from another address!
(Duckie) Dave Till
Simon Robinson wrote in message
<080a01bf2259$bf4ea7e0$c029fea9@robinson1tesco.net>...
> *growl*
>
> I just built my 6979 Interstellar Starfighter (the big UFO set) and
> discovered the little red micro-motor wasn't working. I guessed it must
> have just got accidently bashed about in the box or something
> (though I'm a bit surprised - doesn't say that much for its quality - all
> I've done is built the set once - apart from that it's lived in its box
> for the past 8 months...)
> and promptly rang Lego to try to get a new one. They quickly
> identified the part and took an order for it. £10 (or US$16).
> Of course, like an idiot I just gave them my credit card number,
> put the phone down, then thought, 'Ten Quid for a tiny little
> motor like that?????' Perhaps I should have checked if anyone
> on lugnet had one for sale but it's too late now.
>
> So, Lego Group UK, if anyone in your staff is reading - you may have
> gained the equivalent of 16 dollars off me for ONE Lego brick. But
> you've lost probably a lot more than that in terms of my goodwill. I
> don't expect to be using your spares service again
> for a long time to come...
>
> Simon
> http://www.SimonRobinson.com
>
>
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Message is in Reply To:
 | | Don't buy spares from TLG UK!
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| *growl* I just built my 6979 Interstellar Starfighter (the big UFO set) and discovered the little red micro-motor wasn't working. I guessed it must have just got accidently bashed about in the box or something (though I'm a bit surprised - doesn't (...) (25 years ago, 29-Oct-99, to lugnet.general)
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