Subject:
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Don't buy spares from TLG UK!
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Newsgroups:
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lugnet.general
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Date:
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Fri, 29 Oct 1999 22:05:39 GMT
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Viewed:
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463 times
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*growl*
I just built my 6979 Interstellar Starfighter (the big UFO set) and
discovered the little red micro-motor wasn't working. I guessed it must
have just got accidently bashed about in the box or something
(though I'm a bit surprised - doesn't say that much for its quality - all
I've done is built the set once - apart from that it's lived in its box
for the past 8 months...)
and promptly rang Lego to try to get a new one. They quickly
identified the part and took an order for it. £10 (or US$16).
Of course, like an idiot I just gave them my credit card number,
put the phone down, then thought, 'Ten Quid for a tiny little
motor like that?????' Perhaps I should have checked if anyone
on lugnet had one for sale but it's too late now.
So, Lego Group UK, if anyone in your staff is reading - you may have
gained the equivalent of 16 dollars off me for ONE Lego brick. But
you've lost probably a lot more than that in terms of my goodwill. I
don't expect to be using your spares service again
for a long time to come...
Simon
http://www.SimonRobinson.com
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Message has 3 Replies:
 | | Re: Don't buy spares from TLG UK!
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| (...) <stuff deleted> Hello Simon; Did you try rotating the motor shaft by hand with power applied. Sometimes the micromotors will get stalled and be unable to unstall themselves. On the other hand, if the motor is defective, the LEGO Group should (...) (25 years ago, 29-Oct-99, to lugnet.general)
| | | Micromotor (was Re: Don't buy spares from TLG UK!)
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| (...) I don't have any micromotors, so at Mindfest, I had to use some. I was disappointed that I had to test each one I used because about half of the micromotors in the bin didn't work :( --Bram Bram Lambrecht / o o \ BramL@juno.com (...) (25 years ago, 30-Oct-99, to lugnet.general)
| | | Re: Don't buy spares from TLG UK!
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| Sounds like a quality control problem here. I also bought a 6979 with a failed micromotor, only I got mine almost a year ago. You did'nt happen to get it from the Entertainer in Camberley did you? Anyway, I have planned on getting this motor, and (...) (25 years ago, 30-Oct-99, to lugnet.general)
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