Subject:
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Re: Bulk Ordering - Secrets Revealed.
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Newsgroups:
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lugnet.general
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Date:
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Mon, 23 Aug 1999 14:53:42 GMT
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Viewed:
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3119 times
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Thanks Beth,
All additional folks are welcome to add their name to the letter. I am still rewriting
it, and "toning down the rhetoric". So far I have about 30 signators to the letter.
I will be sending out another request for more signators after September 1, when many
people return from their vacations (or in the rest of the world "return from their
"holiday").
I agree that we should send a copy to Peter Eio (TLG USA - President).
Thanks,
Gary Istok
Beth Reiten wrote:
> Gary Istok wrote:
>
> > OK folks,
> >
> > Here's some updates to creating the "LETTER" about bulk sales.
>
>
> (snipped for brevity)
>
> Sorry to come in late on the discussion, everybody, but I have a citation that I
> think might be helpful if we *are* going to set up a mail campaign.
>
> Bear, John
> Send This Jerk the Bedbug Letter : How Companies, Politicians, and the
> Mass Media Deal With Complaints and How to Be a More Effective
>
> Complainer
> Ten Speed Press, 1996
> ISBN 0898158117
>
> This book (available at your local library, or Amazon.com if you're truly devoted)
> is the best discussion of the complaint letter and how best to utilize it that I
> have ever seen. There is an entire discussion about the impact of quality vs.
> quantity, original vs. photocopied, and a couple of other variables that makes it a
> worthwhile read if we're going to make any sort of impact with TLG. Based on my
> memory (I read it back in '96), many well written, personal letters can have the
> strongest impact of all. So, for those who have memories of being children wanting
> bulk items, let TLG know that. Take the time to write, edit, and have someone else
> edit. The better our letters appear (NO TYPOS!!! and yes, I am yelling that one!)
> the more likely the recipient is to take us seriously. Another small suggestion:
> by all means, send the main letter to KKK, but also CC a copy to the head here in
> the US. The more people who see the letter directly, the less able they are to
> circular file it.
>
> So, if you want to make a difference, by all means add your name to Gary's
> excellent letter -- I'm going to, if allowed -- but send one of your own. That
> will allow for the greatest impact.
>
> Beth Reiten
>
> PS If TLG needs help with its inventory system, they just need to check with any of
> the mail-order bead and jewelry supply businesses (my other vice). Their systems
> are usually top-notch, and they're often dealing with items 2mm in size. Just my
> $.02 worth.
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Message has 1 Reply:
 | | Re: Bulk Ordering - Secrets Revealed.
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| Hi Gary, Do you just need our name or do you need us to sign our signature, scan it,and then send it to you? Thanks, Adam Gary Istok <gistok@umich.edu> wrote in message news:37C16075.E853D5...ich.edu... (...) (27 years ago, 23-Aug-99, to lugnet.general)
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Message is in Reply To:
| | Re: Bulk Ordering - Secrets Revealed.
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| (...) (snipped for brevity) Sorry to come in late on the discussion, everybody, but I have a citation that I think might be helpful if we *are* going to set up a mail campaign. Bear, John Send This Jerk the Bedbug Letter : How Companies, (...) (27 years ago, 23-Aug-99, to lugnet.general)
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