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  Re: Have *YOU* contacted LEGO customer service re: the gray color change?
 
(...) Along the same lines, how about someone writes a polite complaint letter and posts it on LUGNET? Then everyone could copy it, print it, sign it, and mail it. Would LEGO's receiving hundreds of identical letters be as influential as LEGO's (...) (21 years ago, 19-Jan-04, to lugnet.general, FTX)
 
  Re: Have *YOU* contacted LEGO customer service re: the gray color change?
 
(...) To be honest with you, that's not the most effective tactic. In the era of high-speed reprographics and internet petitions, identical letters (and sometimes any machine-produced document) are given a lower priority in terms of their importance (...) (21 years ago, 19-Jan-04, to lugnet.general)
 
  (canceled)
 

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