Subject:
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Re: Color Change - Call Consumer Affairs
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Newsgroups:
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lugnet.general
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Date:
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Fri, 21 Nov 2003 20:50:44 GMT
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Viewed:
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648 times
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In lugnet.general, Tim Courtney wrote:
> Ondrew posted the US Consumer Affairs number to LUGNET in the petition thread,
> but I fear it got lost in the fray. So, reposting inside a new thread:
>
> 1-800-453-4677
>
> If you are upset about the classic colors being discontinued, please call and
> voice your concern!
>
> For those unfamiliar with the topic, see:
>
> http://news.lugnet.com/lego/?n=533
> http://news.lugnet.com/general/?n=43720
>
> Also, would those from other countries mind replying with their respective
> country's Consumer Affairs numbers? Thanks!
I just spoke with someone at Consumer Affairs and explained (very calmly) how
the color change would affect serious modelers and train clubs. I was quoted
the standard line about "the quality of the bricks has not changed." I then
explained that even though this was the case, the subtle variations in color
would likely be perceived as a quality issue by the general public.
I was given both an e-mail address as well as a PO box to write to. I'm not
sure if I saw these posted here before, so:
LEGO Consumer Affairs
P.O. Box 1138
Enfield, CT 06083
And/or by e-mail to:
consumer.services.americas@lego.com
The woman who gave me this information said that if the e-mail address didn't
work, try ".america" (singular) although this is likely an e-mail address for
both North and South America (plural). I would like to add that she was very
helpful and pleasant on the phone.
Please be courteous!
- Chris.
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Message has 1 Reply:
 | | Re: Color Change - Call Consumer Affairs
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| (...) I think some or all of the Consumer Services staff must have been given a standard response. I got a similar reply via email today. (...) This email address appears to be correct. My message went through and drew a response from LEGO. I don't (...) (21 years ago, 25-Nov-03, to lugnet.general)
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Message is in Reply To:
| | Color Change - Call Consumer Affairs
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| Ondrew posted the US Consumer Affairs number to LUGNET in the petition thread, but I fear it got lost in the fray. So, reposting inside a new thread: 1-800-453-4677 If you are upset about the classic colors being discontinued, please call and voice (...) (21 years ago, 20-Nov-03, to lugnet.general) !!
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