Subject:
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Jake - Xmas "Loose Brick Holiday Tree" pack problems
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Newsgroups:
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lugnet.lego.direct, lugnet.general
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Date:
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Sat, 30 Nov 2002 08:34:06 GMT
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Viewed:
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67 times
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Jake,
I just returned from a trip to LLC, and on the way there, we hit the
Lego store in Downtown Disney. I was hoping that if you hadn't heard of
the following, you could look into it before it causes too many
headaches for Consumer Affairs.
One item they had there was a "Brick Grab Bag" labeled "Loose Brick
Holiday Tree" on the price sticker, which contained parts and directions
for a very neat tree. Since it had some nice pieces (1x1 white tiles!),
I picked up 12 of them.
I just went to build one, and ran into some problems. The directions
list an inventory of the parts included in the pack and, for the most
part, they matched the contents of the bag. Which is a real problem...
If you look at the directions step by step, you need EIGHT 1x4 green
plates to build the tree. The inventory list, and bag contents, contain
FOUR.
Problem 1 - So I had to tear open all 12 bags to check them all. Yes,
all 12 had 4 plates, but needed 8. So I pieced together 6 complete
sets.
Problem 2 - someone must have been half asleep when they were filling
the bags, as one set was missing the entire 20 1x3 green plate
inventory.
Problem 3 - all 12 sets had a 1x1 white round brick in the contents,
while the inventory list and directions show a brown brick (it's a tree
trunk, where on earth did they decide white would work as a
substitute?).
Problem 4 - I was missing a few bits here and there from sets. After
opening them all and cannibalizing one set to complete the other 11
(minus the 1x4 green plates mentioned above), it's nowhere near complete
enough to build the tree.
I'm bringing this to your attention because I wouldn't want to be the
parent of a child that got the set, and tried to build it. They simply
can't. And if this pack is headed to LLC, you're going to have a lot
more upset children/parents soon.
Also, since this is a somewhat custom set, does Consumer Affairs have a
scan or a copy of the instructions? I need to call them to get
replacements for all the missing parts. Out of the 12 packs, I need the
following to actually complete them so they look like the pics (and the
ones on display in the store):
48 green 1x4 plates
20 green 1x3 plates
2 green 1x2 plates
3 green2x2 corner plates (http://img.lugnet.com/ld/7/2420.gif)
12 brown 1x1 round bricks
3 white 1x1 tiles
1 white 1x1 brick w/studs on side (http://img.lugnet.com/ld/7/4733.gif)
--
Tom Stangl
***http://www.vfaq.com/
***DSM Visual FAQ home
***http://ba.dsm.org/
***SF Bay Area DSMs
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