Subject:
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Re: LEGO as an international company...
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Newsgroups:
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lugnet.loc.au, lugnet.general
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Date:
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Fri, 13 Sep 2002 04:38:16 GMT
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Viewed:
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80 times
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In lugnet.loc.au, Benjamin Whytcross writes:
> Just a couple of minor gripes about TLG's "international" approach...
>
> 1) Having a look on their shop site, I went to see when if the Harry Potter
> E2 sets were available, only to get a pop-up saying they would be available
> this coming friday...It could be just me, but I thought this was the Friday
> they are refering to, and it is nearly half gone. Could it be that they
> really mean "coming this Friday, US time?"
The sooner the world standardises on Greenwich Mean Time, the better*!
> 2) On the back of an in-box Explore catalogue [ number 417.8246, copy-right
> 2002. ] They give a list of telephone numbers for different countries,
> presumably so that people in these countries can contact their local LEGO
> company...strangely enough, I doubt dialling the number given for most
> countries would work if you dialled them as printed...EXCEPT for Canada and
> the US. [even Denmark would have trouble with them.]
>
> An example of some of the numbers:
> Australia: 0064 61 294 28 9666
> Canada [English]: 1-800-822-4534
> Denmark: 0045 79 50 69 79
> New Zealand: 0064 92 62 20 98
> UK Limited: 0044 (0) 8457 080 070
> US: 1-800-822-4534
I note that you were giving an example, not necessarily quoting the whole
list; Am I right in presuming Germany was listed as well (with appropriate
international dialling prefixes)? IIRC Germany is LEGO's second biggest
market (after the US, of course).
> So what I'd like to know is if the LEGO company ever plans on treating those
> people who don't live in the US/Canada in an equal way to those who do live
> there, or if they have decided that they are going to treat one group of
> customers as a privileged area, and expect everyone else to accept this.
Don't forget that there are Canadians who are resentful of LEGO's
US-centricity. Take heart that Canadians don't have their own S@H service,
but we do!
Cheers
Richie
* For one thing, it will end all those 'What time is it there? It's xxx
here.' exchanges that seem to begin most cross-time zone calls.
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Message has 1 Reply:
 | | Re: LEGO as an international company...
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| (...) Yep...the 'international' countries it gives the phone number for are: Australia, Austria, Belgium [Flemish and French], Denmark, Finland, France, Germany, Hong Kong, Italy, Japan, Korea, New Zealand, Norway, Portugal, Singapore, Spain, (...) (22 years ago, 13-Sep-02, to lugnet.loc.au, lugnet.general)
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