Subject:
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Re: Why all the dumping? Re: Bad Policy #2 (Why all the secrecy, LEGO Direct?)
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Newsgroups:
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lugnet.general
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Date:
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Mon, 7 May 2001 19:03:18 GMT
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Viewed:
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969 times
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In lugnet.general, Marc Nelson, Jr. writes:
> In lugnet.lego.direct, James Brown writes:
> > In lugnet.lego.direct, Marc Nelson, Jr. writes:
> > > You're bored? I have to listen to the endless drumbeat of "like it or lump
> > > it", "you should feel lucky LEGO sells us anything" talk.
> >
> > Why is that that whenever someone isn't actively attacking LEGO and deriding
> > everything they do, they get accused of being some kind of cheerleading,
> > banner-waving drone?
> >
> > It really gets under my skin sometimes. Someone out there bitches about
> > something LEGO is doing, or not doing, and everyone and their dog chimes in.
> > "Yeah, that stinks." "LEGO is clueless" "LEGO is evil and hates their
> > customers" blah blah blah.
> >
> > Someone else comes in and says "maybe they're doing that because X", and
> > everyone jumps on them for being a TLC apologist, and beating the drum, and
> > all that crap. (Yes, that is a skewed viewpoint, and not entirely accurate,
> > but it sure as **** feels like it sometimes.)
> >
> > James
> > (...feeling especially grumpy today. I think I need more coffee.)
>
> To all:
>
> I am truly sorry if I made anyone angry with my comments. I was a little
> overwhelmed by the negative response to my complaint. I just got the (maybe
> mistaken) feeling from what seemed like everyone that not only is LEGO doing
> things THE right way, but to suggest otherwise is insolent. Didn't mean to
> make anybody grumpy.
>
> No hard feelings.
None here, and no offense meant to you either. I'm just frustrated with
what seems to be a trend lately of people complaining to/about LEGO Direct
for things that they either have no control over, or that they aren't likely
to be able to do anything about.
Part of it (for me, at least) is that I work very closely with a frickin'
huge company, so I may have a better understanding of what kinds of things
are and aren't reasonable to do, and how that can be vastly different from
what looks reasonable on the outside. I often fall into the trap of taking
conversational shortcuts, which makes me sound a lot harsher than I am (I
think!)... I'll try to be more considerate in the future.
I had some coffee, and some lunch, and a really good stir-fry can go a long
way to making a guy less grumpy. :)
James
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