Subject:
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Re: Dealings with Consumer Affairs?
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Newsgroups:
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lugnet.general
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Date:
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Tue, 8 Feb 2000 14:34:55 GMT
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Viewed:
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1472 times
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In lugnet.general, Bryan Wong writes:
> To what extent would Lego Consumer Affairs help to replace "lost" pieces?
> Would anybody happen to know? (As in, what if I was missing 50 pieces?)
In the Netherlands LEGO Consumer Affairs has quite a good reputation. I myself
have never had any trouble with them.
If you are missing about 50 pieces (50 is a lot! Missing polybags perhaps?)
phone them and ask what to do. Last time I talked to them about getting
missing pieces they advised me to write a letter instead of telephone. I was
told that Customer Affairs doesn't gather the pieces themselves; they make an
internal order of the letter you write, it's like you write a "request for
bulk order letter" but then approved by Customer Affairs.
-Frank
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Message is in Reply To:
 | | Dealings with Consumer Affairs?
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| Hi, To what extent would Lego Consumer Affairs help to replace "lost" pieces? Would anybody happen to know? (As in, what if I was missing 50 pieces?) Thanks in advance, Bryan (25 years ago, 8-Feb-00, to lugnet.general)
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