Subject:
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Re: Ordering pieces might be possible for you too!!
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Newsgroups:
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lugnet.general
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Date:
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Fri, 7 Jan 2000 23:20:17 GMT
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Viewed:
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621 times
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Gary Istok <gistok@umich.edu> schreef in berichtnieuws
387607C2.511534DE@umich.edu...
>
>
> Arjan Brugman wrote:
>
> > Fellow Lego junkies,
> >
> > I just got off the phone with Lego Consumer Service in
> > The Netherlands (since that's where I live.)
> >
> > I talked to the nice lady for a while and mentioned the frustration
> > of not being able to order any piece you want.
> >
> > Then she told me this:
> >
> > "Just make a list with what pieces you want, include pictures or
> > drawings of the pieces and send it. We'll check for availability and
> > then send you an offerte. If you agree, we'll send you the pieces."
> >
> > Woohoo!! Or did you guys already know?
> >
> > Ofcourse, I immediately asked her if I could tell you guys, and I should
> > tell you to just call your local Consumer Service and try.
> >
> > She also mentioned that large bulk orders (10.000 pieces) will probably • not
> > be accepted. Sorry for you hardcore builders, but at least you'll be • able to
> > order some. Heck, just split up your orders into smaller bulks.
> >
> > It could take a few weeks to handle an order, and if pieces are not in
> > stock it could take even longer, because then they'll have to get them
> > from Denmark. All in all it could take 6-8 weeks at most.
> >
> > For all you Dutch people: Consumer Service Benelux just moved, so they
> > won't be able to continue this service until April.
> >
> > Hope I made some people happy in here!
> >
> > Okay, now I'm off to make me a list or eight. :o)
> > --
> > Arjan Brugman
> > -
> > abrugman@casema.net
> > Arjan.Brugman@philips.com
>
>
> Arjan,
Hi Gary,
> Did you ask her if this was a new service? Or are they just doing you a
favor?
Yes, I did ask that question, but she told me they've always been doing
this, so
it's absolutely not a favor either.
I also asked her if maybe she was talking about _missing_ pieces, but she
insured me
she wasn't. She really said "any pice you want, as long as it still exists".
> Didn't Brad Justus (of LEGO Direct) ask that we not bother the LEGO • Consumer
> folks, or was that one of the AFOLs that said that? I can't remember.
I have no idea either. I never really followed that thread. But I don't feel
bad
about "harrassing" them anyway, because she came up with the whole thing.
:o)
> Anyway, if you do plan on sending an order, keep us posted as to what
happens.
Sure will. Unfortunately, I won't be able to order until april. :o(
But don't hesitate to try your own local Consumer Service too. I
specifically asked
the lady if I could tell you guys about this and it was perfectly okay, as
long as you
don't all start calling Consumer Service in Holland. :o)
> If you wanted to, you could include in your request an item that hasn't • been in
> recent LEGO sets, such as 2x2x3 steep slope yellow corners, or one of the
> classical window types. You might end up with some rare pieces, and also
> determine that they still have some old LEGO in their inventory.
That is a great idea! I was planning on trying to get something like
Forestmen
or something (yeah right, as if they'd still have those). But that's just
because I
want a few of those figs. But now I'll certainly try to order some of those
old
pieces too, just to see what happens!
I wish it was April already...
> Gary Istok
--
Arjan Brugman
-
abrugman@casema.net
Arjan.Brugman@philips.com
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Message is in Reply To:
 | | Re: Ordering pieces might be possible for you too!!
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| (...) Arjan, Did you ask her if this was a new service? Or are they just doing you a favor? Didn't Brad Justus (of LEGO Direct) ask that we not bother the LEGO Consumer folks, or was that one of the AFOLs that said that? I can't remember. Anyway, (...) (25 years ago, 7-Jan-00, to lugnet.general)
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