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Subject: 
Re: Not wanting to start rumors, but
Newsgroups: 
lugnet.color
Date: 
Wed, 6 Jul 2005 18:04:42 GMT
Viewed: 
2172 times
  
Jake McKee wrote:
I've checked on this, and, as always, no - this is not a new color. There has
been no change in this color.
That is good news indeed. So I already ordered 1700 jumper plates in tan
and hope they mach the other bricks in the model ;-)

If you have a brick that seems to be a different color, please contact me
offline and I can arrange to get your "odd" brick to the QA department to ensure
there wasn't a problem with a production run somewhere.
I'll forward that to Heiner (I did not buy that Sandcrawler, too much
new brown in it).

The best solution when things like this come up is to contact Consumer Service
(http://www.lego.com/service). They can arrange replacement parts and facilitate
getting the questionable bricks to QA.
Erm, not wanting to be picky, but just like they did with the knight
bus? Initially, nobody knew, and then, suddenly, its perfectly within
the quality limits and no reason whatsoever to return a botched product...

Yes, I know I sound horribly negative again, but it just comes with the
topic and how it has been handeled in the past.

Yours, Christian



Message has 1 Reply:
  Re: Not wanting to start rumors, but
 
(...) What do you mean "nobody knew"? Our production folks and quality folks were well aware of the issue by the time the AFOLs (and me) brought it up to them. It's just that when it was brought to *me*, I didn't know about it. In a company of (...) (19 years ago, 7-Jul-05, to lugnet.color)

Message is in Reply To:
  Re: Not wanting to start rumors, but
 
(...) I've checked on this, and, as always, no - this is not a new color. There has been no change in this color. If you have a brick that seems to be a different color, please contact me offline and I can arrange to get your "odd" brick to the QA (...) (19 years ago, 6-Jul-05, to lugnet.color)

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