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Subject: 
Re: Not wanting to start rumors, but
Newsgroups: 
lugnet.color
Date: 
Wed, 6 Jul 2005 13:35:26 GMT
Viewed: 
2160 times
  
In lugnet.color, Christian Treczoks wrote:
"Heiner" from 1000steine mentioned in the discussion that the
Sandcrawler([TM] or whatever) sports a different kind/hue of tan.

Can anybody confirm/deny this? Or is this just an additional colour
instead of a replacement? Or ist this a mistake on Heiners side?

LEGO has been dumb enought to pull such a stunt before and shown how
little they care for their customers - and I don't want to be bitten
again in the middle of a large-scale project. So I thought I'd ask
before I spend my money on a few tenthousand bricks in a colour that may
or may not be available in a few months...

I've checked on this, and, as always, no - this is not a new color. There has
been no change in this color.

If you have a brick that seems to be a different color, please contact me
offline and I can arrange to get your "odd" brick to the QA department to ensure
there wasn't a problem with a production run somewhere.

The best solution when things like this come up is to contact Consumer Service
(http://www.lego.com/service). They can arrange replacement parts and facilitate
getting the questionable bricks to QA.


Jake
---
Jake McKee
Community Liaison
LEGO Community Team



Message has 2 Replies:
  Re: Not wanting to start rumors, but
 
(...) That is good news indeed. So I already ordered 1700 jumper plates in tan and hope they mach the other bricks in the model ;-) (...) I'll forward that to Heiner (I did not buy that Sandcrawler, too much new brown in it). (...) Erm, not wanting (...) (19 years ago, 6-Jul-05, to lugnet.color)
  Re: Not wanting to start rumors, but
 
Jake, Does this mean we can ship back all our Knight's Bus purple and receive ONE SINGLE PURPLE color back in return? I only have maybe 2-5 of the set, but it sure would be nice if the purple was consistent. "Within acceptable tolerances" they are (...) (19 years ago, 7-Jul-05, to lugnet.color)

Message is in Reply To:
  Not wanting to start rumors, but
 
"Heiner" from 1000steine mentioned in the discussion that the Sandcrawler([TM] or whatever) sports a different kind/hue of tan. Can anybody confirm/deny this? Or is this just an additional colour instead of a replacement? Or ist this a mistake on (...) (19 years ago, 4-Jul-05, to lugnet.color)  

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