|
|
 | | Re: Reply 6: Issues vs. Mistakes
|
| In lugnet.color, Christian Treczoks wrote: <snip> . (...) Oh My Goodness. THere was a real reaction--Jake has mentioned it numerous times--meetings, discussuins, etc. And to throw the icing and cherry on the cake, which didn't have to happen, you (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 1: The Building Corner Person
|
| In lugnet.color, Christian Treczoks wrote: <snip> (...) Not to dump, but TLC responded with a 'Yes we heard you (after the fact, to be sure), but due to financial/other reasons we are not going to change the colour back'. Jake said it, and now we (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 7: Businesses, Customers and Trust
|
| (...) Accurately observed. (...) I wouldn't credit the demand of interaction to the explosion in customer choice - on the contrary. If the customer can readily choose from a range of products with sufficient quality the one that fits his needs, an (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 6: Issues vs. Mistakes
|
| (...) I, personally, am not the topic. I am just pointing to the issues where Lego might have a problem. If I don't get an answer to a question, I have to think that this might happen to other people, too. And they might be more upset or confused by (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 5: Miscellaneous
|
| (...) Indeed. But they are usually linked to communicationwise upset/anger/confusion/problems. Some kind of reaction or non-reaction must have provoked this "nobody listens", "nobody told" impression, don't you think? (...) And I fully accept that (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
|
|
