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In lugnet.general, Jake McKee wrote:
-snippage-
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Maybe I should spin this around and ask the AFOLs to answer this: What can I
do to “prove” that we are listening?
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Jake,
I’ve resisted jumping in and flogging the dead horse, but I also want to add my
voice to the chorus. Sorry - this isn’t as organized as I would like, but I
have tired-head.
You don’t need to prove that you’re listening, that’s obvious; you need to
prove you’re understanding.
The way it strikes me, personally, is that LEGO is being insincere, and somewhat
two-faced. We get word of a color change from a fan, not the company. AFOL
public opinion runs wildly against the color change. LEGO addresses the AFOL
community somewhat, says they’re listening, but the color change is permanent,
etc. Then, they decide to offer a limited run of some parts in the old colors.
Now we hear the new colors (and others) are “almost certainly” (or whatever
words you used to that effect) not going to change, but that LEGO wants to know
what parts we really, really want in the old colors.
I strongly disagree with the color change, and I don’t really believe the
reasons being given are 100% of the reason the change was made. I could live
with it and move on. But the fact that LEGO keeps demonstrating that they
could make elements in the old colors (and will make some elements in them),
but chooses not to, in the face of strong demand from a vocally loyal market
segment, is infuriating.
As an AFOL, I now see LEGO in a much more cynical light than I did before. I
truly believe that the old colors will come back in a “limited edition” or
“classic colors” sense so that LEGO can charge a premium, or in some way other
than in the standard product stream. We will wind up paying more for old
colors, because LEGO now sees the demand. You (LEGO) realize that the only
segment of the market that really cares about the colors happens to be the one
with jobs, so why not charge a bit more - after all, it’s a “limited run.”
James Wilson
Dallas, TX
Lugnet Member #1783
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Message is in Reply To:
 | | Re: Color Change - Final Update
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| (...) Yeah, I can understand this. You make a good point. (...) See, this is where I scratch my head. I'm not sure what more I can do to convince people, or prove to people that we do listen. We've developed tons of products that are extremely AFOL (...) (20 years ago, 6-May-04, to lugnet.general, lugnet.lego)
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