 | | Broken 8448 Shocks —Ian Sinclair
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| | | (...) Many people have mentioned broken air dampened shocks on the 8448. Is it just some of us? Or will it be most of us in time? I have heard that LEGO will replace the parts. Give them a call. Last night I also discovered both my air dampened (...) (25 years ago, 26-Oct-99, to lugnet.technic, lugnet.general)
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| | | | | Re: Broken 8448 Shocks —Russell Neilson
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| | | | | One if mine broke. I called Lego and they happily replaced it, free shipping. I was surprised that the rep knew exactly what I was talking about--she went ahead and sent me two new ones, instead of just the one that broke. I realize now that it is a (...) (24 years ago, 14-Sep-00, to lugnet.technic, lugnet.general)
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| | | | | Re: Broken 8448 Shocks —Russell Neilson
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| | | | | Forgot to say, the ones she sent me look exactly like the old ones. (24 years ago, 14-Sep-00, to lugnet.technic, lugnet.general)
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| | | | | Re: Broken 8448 Shocks —Coby Bassett
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| | | | | (...) What is the phone number (I'm in the US) to call? I am surprised that Lego doesn't seem to have a customer support e-mail address, and I can't even find an appropriate phone number. I found the damper parts broken on my Supercar just recently, (...) (24 years ago, 15-Sep-00, to lugnet.technic, lugnet.general)
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| | | | | | | Re: Broken 8448 Shocks —Keith Blumenthal
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| | | | | | | (...) I did this a few weeks ago myself. Just call Lego Shop @ Home and they will transfer you over to customer service and they will send you the replacement shocks for free. The number for Shop@Home is 1-800-835-4386. Keith Blumenthal (24 years ago, 15-Sep-00, to lugnet.technic, lugnet.general)
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| | | | | | | Re: Broken 8448 Shocks —Steve Bliss
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| | | | | | (...) The phone number for NA Consumer Affairs is always printed in the catalogs they include in sets. On the inside of the front cover. Steve (24 years ago, 19-Sep-00, to lugnet.technic, lugnet.general)
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| | | | | Re: Broken 8448 Shocks —Josh Coady
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| | | | (...) does the 8448 have the same ones as the 8445 does or were you referring to the even newer 8458? josh (24 years ago, 20-Sep-00, to lugnet.technic, lugnet.general)
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