Subject:
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Re: What should you do with a stuck motor?
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Newsgroups:
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lugnet.technic, lugnet.robotics
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Date:
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Thu, 30 Jun 2005 14:46:22 GMT
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Viewed:
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4778 times
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In lugnet.technic, Steve Hassenplug wrote:
> On Wed, June 29, 2005 4:19 pm, Jordan Bradford said:
> > Last night I had a new-style 9V motor attached directly to a 40-tooth gear that
> > was turning an 8-tooth gear. There was a fair amount of torque involved, and my
> > motor stalled after a while. Now the thing won't turn unless I really force it.
> > What should I do? Should I call LEGO and have them send me a new one? Should I
> > take it apart and try to fix it? What happened to it, anyway?
> >
> > The motor in question is from a Mindstorms 2.0 kit, and the number on the bottom
> > is 43362.
>
>
> The folks at LEGO are VERY good about replacing messed up motors. I've done it all
> on-line, before.
Are they? I submitted a request for three replacement motors online about two
months ago. 2 seized right out of the box (set 3038) and one has almost stopped
working. (Since then I have had another one die on mee too)
The following day I recieved a response from them that I should call customer
service, upon doing so, I was told that I would probably be required to pay some
money, which I have no problem with (I assumed they ment shipping costs). After
a few minutes of being on hold I was told that they would ship me the motors at
full price ($30 CAD/motor). I decided to forgo that, and still have the 3 motors
(and one additional motor since) sitting around collecting dust...
Perhaps I should try again...
Jeff VW
> Steve
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