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 Robotics / Vision Command / 153
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Subject: 
Re: VC problem...
Newsgroups: 
lugnet.robotics.vc
Date: 
Tue, 4 Sep 2001 15:36:44 GMT
Viewed: 
4868 times
  
I had a similar problem when purchasing a Mindstorms 1.5 set. The box,
instructions, CD, etc. were all in Spanish (very unusual as I purchased the
set in Canada). It was the last set the store had and I was able to get it
at a discount. All I did was contact Lego customer support and they were
able to send me a complete set of documentation in English at no charge. I
don't understand why they are being so difficult with you in this case.

David


In lugnet.robotics.vc, George Manousakis writes:
Hello,

I got VC from Italy and the CD doesn't contain an English version! I asked
LEGO for a replacement CD in English and they can't help!

Here's their answer:
"We are unable to properly handle this question or request.  We will
leave it to you to decide how to proceed.  Thank you."

Is it possible to get a copy of the English CD from any of you?


(I live in Greece and Mindstorm products are unavailable here....)



Thanks a lot!
George



Message has 1 Reply:
  Re: VC problem...
 
I don't know what to say! I have the whole Mindstorms range and i expect a better treatment from LEGO! It's my second e-mail to LEGO Consumer Services Europe and still no answer! Do you or anyone else is willing to send me a Vision Command English (...) (23 years ago, 5-Sep-01, to lugnet.robotics.vc)

Message is in Reply To:
  VC problem...
 
Hello, I got VC from Italy and the CD doesn't contain an English version! I asked LEGO for a replacement CD in English and they can't help! Here's their answer: "We are unable to properly handle this question or request. We will leave it to you to (...) (23 years ago, 31-Aug-01, to lugnet.robotics.vc)

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