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Subject: 
TLG support
Newsgroups: 
lugnet.robotics
Date: 
Wed, 31 Jan 2001 18:08:53 GMT
Original-From: 
Marco C. <marco@soporcel./Spamcake/pt>
Viewed: 
641 times
  
It doesn't matter if the brick is dead; You can call up lego and say
"Hey, my brick is dead!" and they'll send you another; They may or may
not ask for the old one back.

I've seen this kind of messages many times and I have to ask something:

Is this LEGO worldwide common practice, or it just happens in North America ?

ok, I know, I can always ask them by email, but they take a long time to
reply.

Thxs for any info :)

mc.



Message has 1 Reply:
  Re: TLG support
 
Hej Marco! (...) At least in Germany it works this way, too. No hassles - free replacement - great service. And until now they've always responded to my emails within 3 to 5 days... Happy building, Sven (24 years ago, 2-Feb-01, to lugnet.robotics)

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