Subject:
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experience with 888-go-shell for promo availablility
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Newsgroups:
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lugnet.promo
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Date:
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Thu, 20 Sep 2001 21:06:03 GMT
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Viewed:
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2009 times
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Just wanted to let everyone know what a great experience I had
recently. I decided to call 888-go-shell to find the availablility of the
current promo sets in my area. I politely asked the yound lady about the
current promo. She was very nice, unfortunately, her info was that most
stores that had anything left would be sending them back to shell for credit
since the promo had already ended.
What she did next totally surprised me. She looked and found what sets
they had left from the last promo series (the ten small sets including
fright knights, etc.) and offered to send me three sets of my choice at no
charge! I couldn't get any duplicates, so i got the 2538, 2537, and 2536.
Just goes to show you how being nice to people on a daily basis can be
rewarding. I made sure to get the name of her supervisor to give her a
great customer comment.
Jason
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