Subject:
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Re: Problems with Black Seas Barracuda
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Newsgroups:
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lugnet.pirates
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Date:
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Sat, 27 Dec 2003 03:16:35 GMT
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Viewed:
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2650 times
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In lugnet.pirates, Richie Dulin wrote:
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In lugnet.pirates, Ken Cefaratti wrote:
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I have NEVER seen or heard of faulty pieces in a LEGO set before. Is this
common and/or does anyone know if I can exchange the broken parts or do I
have to send the whole set back to S@H?
Ted
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Just call Shop at Home and tell them what was damaged and they should send
you replacements... I bought a train car that was missing an uncommon
piece and they sent out a new one really quick.
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...and once you receive the replacement, experiment with straightening the
warped section. Dunk it in hot - very hot water (use caution, gloves etc as
appropriate), and try to twist it back into shape. You can never have too
many centre sections... but if it’s a bow or stern section, it’s probably not
worth the effort.
Cheers
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There is also a chance that S@H may want the damaged parts returned for Quality
Control. In that case, they will let you know and should send a prepaid return
authorization when they send you the new parts. In any case, they will let you
know one way or the other when you contact them.
Steven Weiser
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Richie Dulin
| | Port Brique
Somewhere in the South Pacifique
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| | Misérable
Building a safer South Pacifique
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Message has 1 Reply:
 | | Re: Problems with Black Seas Barracuda
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| (...) big snip Thanks all for your replies. I phoned and a pleasant operator told me they would ship out replacement parts which should arrive within two weeks. One of the two women I spoke with also said it was a very popular model and they were (...) (21 years ago, 29-Dec-03, to lugnet.pirates, FTX)
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Message is in Reply To:
| | Re: Problems with Black Seas Barracuda
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| (...) ...and once you receive the replacement, experiment with straightening the warped section. Dunk it in hot - very hot water (use caution, gloves etc as appropriate), and try to twist it back into shape. You can never have too many centre (...) (21 years ago, 27-Dec-03, to lugnet.pirates, FTX)
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