Subject:
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Re: Replacement Parts Form: LEGO.ca Webpage
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Newsgroups:
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lugnet.org.ca.rtltoronto
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Date:
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Tue, 12 Aug 2003 15:43:57 GMT
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Viewed:
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358 times
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In lugnet.org.ca.rtltoronto, Iain Hendry wrote:
> http://www.lego.com/eng/service/faq.asp?id=PartsReplacement&language=2057
>
> Has anyone else made use of this?
>
> Just curious what the average turnaround contact time is. I submited a form on
> Friday for that faulty cylinder in the Backhoe that I had, but I haven't heard
> anything.
>
> Iain
Iain,
I have used this many times and have always gotten great service. When I use it,
I get an auto email response and usually get the parts in a week or so. Never
had a problem with it. At times, they may ask you to send the part back to them
so they can determine the cause. Apparently they also re-imburse shipping fees
to you as well.
Dave
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