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In lugnet.off-topic.debate, Dave Schuler wrote:
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But in joining BrickLink, the member acknowledges that interpretations of the
TOS are ultimately up to BrickLink, not the member. The member should
certainly attempt to clarify confusing language, but that doesnt mean the
member should be free to work counter to the TOS. And it doesnt help that
the solution proposed by the member was perceived (and not arbitrarily
perceived) to be gratuitously snippy. When threatened with having his
membership revoked, it would have been prudent to act with deference rather
than lawyeristic defiance.
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But prudent to what end? Because Larry desperately values his BL store? Or maybe
because he wanted to bring the subject to light, aggresively if need be? My
guess is that for Larry, its the principle of the thing, not whether or not his
store is open. Certainly if Larrys main source of income was his BL shop, then
maybe he should indeed have succumb more easily to Dans requests.
But to flip it around, would it have been equally prudent for Dan J to act with
tolerance rather than lawyeristic defiance, in light of the fact that Larry
might have made the subject into a public debate, possibly putting a bad light
on BrickLink?
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I get the sense that you think BrickLink should be required to make
considerable effort (ie, should be forced to allow renegotiation of the TOS)
to accommodate Lar, while Lar should not be required to make any effort at
all. How is this equitable?
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Why is it equitable for Lego to cater to Wal*Mart, but not to small shops? Why
do companies bend over backwards for important/famous/rich customers? They dont
need to, but if they do, theyre more likely to get good press. If Dan wants a
positive public opinion, he should bend over backwards to accomidate Larry. If
he doesnt care, he shouldnt. His call, but hey, if he doesnt make what I
personally would consider to be a good effort, or makes rash decisions, Ill
think less of him, and be more likely as a customer to abandon BL.
DaveE
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